Page 1 of 1
Game wont start
Posted: Wed Jan 11, 2006 4:18 pm
by klange
I just bought the game (GGWAW) via a digital download. Everything seems to work fine, I have installed the game, and downloaded the latest patch. When I start the game the intro works well and everything seems nice, but then It starts to load the real game, and the everything just chrashes! Aparently its something with my screen, but I dont understand why that should be a problem, since I have no problems running other games like rome total war or civ4? what could the problem be? my computer lives up to the minimum requirments and I use windows xp
Please help.
/Kristian
RE: Game wont start
Posted: Wed Jan 11, 2006 6:00 pm
by Joel Billings
Can you please post a dxdiag report for your computer. This will help us troubleshoot the problem. It could be a video or sound driver problem. Also, there are known problems with some 3rd party codecs that might be on your system (something I don't know much about). Usually these problems at start up our driver issues.
RE: Game wont start
Posted: Wed Jan 11, 2006 7:10 pm
by Erik Rutins
Kristian,
I agree with Joel, please post a DxDiag (instructions for that are pinned in this forum) and we'll see if we can figure out the problem.
Regards,
- Erik
RE: Game wont start
Posted: Thu Jan 12, 2006 9:49 pm
by klange
Hello. thanks for replying.
This is the information windows gives me, when I restart the computer:
BCCode : ea BCP1 : FF5BBA30 BCP2 : 8204EF60 BCP3 : 82088EE0
BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
C:\DOCUME~1\KRISTI~1\LOKALE~1\Temp\WERb708.dir00\Mini011206-01.dmp
C:\DOCUME~1\KRISTI~1\LOKALE~1\Temp\WERb708.dir00\sysdata.xml
As far as I can understand it has something to do with my graphics driver. I think this is a little odd, since I have never before had any trouble with it. If you can help, I would be very happy.
/Kristian
RE: Game wont start
Posted: Fri Jan 13, 2006 12:27 am
by Joel Billings
What we need to see is a dxdiag report on your computer. There is information on how to get a DirectX Dialog report that is in a thread that is at the top of the Support section of the forum (How to get a DirectX Dialog file). This will tell us information about your various hardware cards and drivers and might help us identify what is going wrong.
RE: Game wont start
Posted: Fri Jan 13, 2006 8:25 am
by klange
It works now. I needed an update of my graphic card driver! Thanks for helping. Maybe I will be back with more question later...
/Kristian
good news
Posted: Fri Jan 13, 2006 10:27 pm
by Joel Billings
Glad to hear you got past your problem.