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Thanks for Nothing
Posted: Tue Jan 24, 2006 5:58 am
by DarkkOrbit
I believed in you. I even like the music, except I can't hear it anymore because your game doesn't work. All I asked for was a way to remove the game from my system so I could re-install it. Evidently that was too much to ask for.
Surprise! I'm a journalist for AP and UPI. Guess what rating you're gonna get for customer service and overall system performance? If I were you, I'd sell my stock.
RE: Thanks for Nothing
Posted: Tue Jan 24, 2006 8:17 am
by vijil
someone needs anger management classes.
RE: Thanks for Nothing
Posted: Tue Jan 24, 2006 2:05 pm
by DamoclesX
1. Your a journalist and you post like this?
2. Your a journalist and you post like this?
RE: Thanks for Nothing I'm a Reporter
Posted: Tue Jan 24, 2006 3:13 pm
by AncientAngel
hmmm, all that should be left after an uninstall is folders and its substructure. Right click and Delete and you should be good to go.
RE: Thanks for Nothing
Posted: Tue Jan 24, 2006 9:14 pm
by Bodhi
ORIGINAL: DamoclesX
1. Your a journalist and you post like this?
2. Your a journalist and you post like this?
You're obviously not a journalist. [;)] [:D]
RE: Thanks for Nothing
Posted: Wed Jan 25, 2006 12:22 am
by DarkkOrbit
Thank you. That was going to be my next move, but I wanted some feedback first.
*whoops* That was meant for AncientAngel.[;)]
RE: Thanks for Nothing
Posted: Wed Jan 25, 2006 6:38 pm
by Erik Rutins
DarkkOrbit,
ORIGINAL: DarkkOrbit
I believed in you. I even like the music, except I can't hear it anymore because your game doesn't work. All I asked for was a way to remove the game from my system so I could re-install it. Evidently that was too much to ask for.
Surprise! I'm a journalist for AP and UPI. Guess what rating you're gonna get for customer service and overall system performance? If I were you, I'd sell my stock.
Could you post some more details? The game does include an uninstall, which will remove all of the default installed files and all registry entries. However, added files from patches and saved games will not be removed, but all you have to do is delete the remaining file folder.
Did you try to contact us before now? Our support e-mail address is
support@matrixgames.com and questions there are generally answered within 24 hours.
Regards,
- Erik
RE: Thanks for Nothing
Posted: Thu Jan 26, 2006 2:13 am
by DarkkOrbit
Thank you for your reply, and I apologize for the outburst. I'm sure you know all too well how unbelievably frustrating these issues can be. I've worked with computers for almost 30 years, and they still have the ability to confound me.
I'll send more details in an e-mail.
Regards,
Jack (aka DarkkOrbit)