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need help with forum account

Posted: Wed Jun 07, 2006 2:58 pm
by VZ
Howdy,

Ive lost the password from my original matrixgames forum account due to my new computer and since I have no access to my old e-mail adress anymore Iam stuck. So Ive temporaly created this one.

Due to my lack of english Iam not able to explain my problem to the guys behind the forums@matrixgames.com e-mail box as it seems [X(]. Any forumsgod willing to help me? Waiting for a pm.

thx [&o]

RE: need help with forum account

Posted: Wed Jun 07, 2006 3:09 pm
by ravinhood
How can you "lose" a password?? Mine is in my head and as long as I don't lose my head it will always be there. ;)

RE: need help with forum account

Posted: Wed Jun 07, 2006 3:38 pm
by VZ
A good question hehe. This account was made in 2000 and the PW saved as a cookie. And only god knows (since me not anymore) what girlname was current the one I used as PW [:'(]

RE: need help with forum account

Posted: Wed Jun 07, 2006 4:32 pm
by Erik Rutins
Please e-mail me at erikr@matrixgames.com with your original account info (as much as you have) and I'll get it sorted out.

Regards,

- Erik

RE: need help with forum account

Posted: Thu Jun 08, 2006 5:42 am
by Roger Neilson
Eric

Any chance of someone sorting my account out too? I have been unable to edit/amend my information for so long that it still lists Steel pantehrs as my interest.....

Whenever I try to change anything it tells me this account is already in use!

Roger

RE: need help with forum account

Posted: Thu Jun 08, 2006 11:23 am
by Hard Sarge
Good luck
I been asking about that for about a year now
(this time around)
 
and no luck yet

RE: need help with forum account

Posted: Thu Jun 08, 2006 2:33 pm
by Erik Rutins
Sure, e-mail me with the issue and I will see what I can do.

Regards,

- Erik

RE: need help with forum account

Posted: Sun Jun 11, 2006 8:19 am
by Roger Neilson
PM was sent, just checked and still nothing changed....

Roger

RE: need help with forum account

Posted: Sun Jun 18, 2006 12:50 pm
by Roger Neilson
Bump

RE: need help with forum account

Posted: Wed Jun 21, 2006 9:22 pm
by Roger Neilson
bump again

RE: need help with forum account

Posted: Tue Jun 27, 2006 5:24 am
by Roger Neilson
Does anyone hear a tree falling in a deserted forest?

[:@]

Roger

RE: need help with forum account

Posted: Wed Jul 05, 2006 6:05 am
by Roger Neilson
The answer is emphatically no. It is a shame as Matrix are pretty brilliant, but the forum 'support' is non existent.

RE: need help with forum account

Posted: Wed Jul 05, 2006 4:08 pm
by Erik Rutins
Roger,

Please check your Inbox.

Regards,

- Erik

RE: need help with forum account

Posted: Wed Jul 05, 2006 9:10 pm
by watchtower
[8D]Roger, six posts on the same day when all this lot are getting over their Origins last night hangovers!![:D]

RE: need help with forum account

Posted: Thu Jul 06, 2006 4:09 am
by rhondabrwn
ORIGINAL: watchtower

[8D]Roger, six posts on the same day when all this lot are getting over their Origins last night hangovers!![:D]

Now now... look at the dates... only two of those six are today! [:D]

RE: need help with forum account

Posted: Sat Jul 15, 2006 9:44 am
by Roger Neilson
I did check my inbox and have now attempted to send two emails to you, both of which were not accepted as your inbox was reported full.

Roger

RE: need help with forum account

Posted: Sat Jul 15, 2006 9:47 am
by Roger Neilson
Thank you, I consider that I have been incredibly patient with this issue, the latest flurry of emails is not the first time I have attempted to get this sorted.

BTW am I supposed to have in my diary the date of a convention held in America????

Roger


RE: need help with forum account

Posted: Sat Jul 15, 2006 1:28 pm
by Erik Rutins
Roger,

The thing is, I can't find anything wrong with your or Hard Sarge's account that would prevent profile editing. I've put this issue on our web guy's plate, which is fairly full at the moment. It's not something that I can solve, unfortunately.

Regards,

- Erik

RE: need help with forum account

Posted: Sat Jul 15, 2006 3:50 pm
by Roger Neilson
ok, at least you have had a look. is it possible for me to create a new account, but have my posting number credited? Would that be a way round the problem?

Roger

RE: need help with forum account

Posted: Sat Jul 15, 2006 4:09 pm
by Marc von Martial
A post count transfer is not possible, sorry.