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what's wrong with digital river?

Posted: Tue Jun 20, 2006 2:19 pm
by evaamo2
Anyone @ Matrixgames...

I've been trying to fulfill my order since last night and all I get from digital
river is a "30024002 - 0" error.

I have tried paying with paypal and credit card and it is the same result.

Have also sent e-mail to your support team using the online form but I haven't heard
back from them.

Please help.

thanks
-E

RE: what's wrong with digital river?

Posted: Tue Jun 20, 2006 2:23 pm
by Erik Rutins
Please e-mail me at erikr@matrixgames.com with all your order info and I'll look into it immediately. Thanks and sorry to hear it hasn't gone smoothly for you.

Regards,

- Erik

RE: what's wrong with digital river?

Posted: Tue Jun 20, 2006 2:37 pm
by evaamo2
hi Erik, thanks for the prompt response...just sent an e-mail to your account

cheers,
-E

RE: what's wrong with digital river?

Posted: Tue Jun 20, 2006 11:56 pm
by evaamo2
Just wanted to say a big thank you to Erik for his fast support and caring attitude...

Everything went smoothly and ANW is installed & running now!

thanks again

cheers,
-E