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E-mail play problem

Posted: Sat Jul 29, 2006 10:36 pm
by philturco
Help with PBEM needed. Recieved email turn but cant open. Get message about possible different versions but prompted to continue and enter password. I enter password but nothing happens and my partners e-mail turn does't load. Thinking that it might be due to a patch difference I patched with the new patch from the Matrix members site but still no go. Help as I cant wait to start playing this game. He apparently didnt have a problem since he got my first turn Ok but now I cant open his return e-mail in response to the turn I sent.

RE: E-mail play problem

Posted: Sat Jul 29, 2006 11:39 pm
by JAMiAM
Are you sure that your opponent sent you the turn that YOU should be playing, and not the one that HE should be playing? This is a common mistake among new PBEM players, especially when they don't use a well thought-out file naming convention.

RE: E-mail play problem

Posted: Sun Jul 30, 2006 12:00 am
by philturco
Thanks for the prompt response. How would I know what turn he sent. I guess I must ask him to check from his end. I find the patch I thought I installed in fact didn't go in. I tried unzipping it in the saves file but its not working. I can see I still have the old version when I open the game to check after unzipping the patch download. The great customer serrvice you provide is a real bonus.

RE: E-mail play problem

Posted: Sun Jul 30, 2006 1:51 am
by JAMiAM
ORIGINAL: Bibbo

Thanks for the prompt response. How would I know what turn he sent. I guess I must ask him to check from his end. I find the patch I thought I installed in fact didn't go in. I tried unzipping it in the saves file but its not working. I can see I still have the old version when I open the game to check after unzipping the patch download. The great customer serrvice you provide is a real bonus.
The patch should be unzipped, then run. Thus, after extracting it, click (or double-click) on the file that is extracted. If you haven't changed the default installation path, then it will simply extract to and overwrite the files needed, within your TOAW III installation.