ORIGINAL: Arjuna
Hi all,
We hear your concerns. There are some things I would like to say so you can appreciate things from our perspective.
To do any extras, including localisation, printing of manuals etc, all costs up front money and that is something in non-existent supply at the moment. Further, given the likely sales numbers it's just not justified. In other words the cost of doing so would not be recouped. People need to be aware that this is a niche market not mainstream. We need to sell 10,000 units just to recoup our costs. I doubt we will make that. That's the cold hard facts. This is a mugs game that only the foolish, crazy or obsessed persue. I don't think we're foolish but I'll leave it you to work out which of the other two applies in our case.[;)]
We certainly are in no position to subsidise the printing of manuals. To print a 500 page color manual is going to cost a bucket of money for the small print run. Commercial software companies like Adobe that charge you thousands of dollars for their software can afford to print nice bound colour manuals. But nowdays even these companies tend to provide a pdf on disk and offer a printed manual for $30 extra.
Now how many of you are prepared to pay $30 extra for the printed manual? Once you start producing a physical product then you get into the realm of markups for everyone involved. They all quite reasonably want to be paid for the effort they put into it.
And just because some other games company is foolish enough to subsidise their product to gain sales does not mean that we should.
I haven't discussed this with David Heath of Matrix yet but I would say that if we can get 2,000 users to commit to paying $30 for printed manuals then we could look into it. Otherwise it's not going to happen. I am sorry to be so blunt but I think we all need to realise that being a niche market we just cannot afford to provide all the bells and whistles and that if we do we have to pay a premium price. That's the bottom line.
I hear you Dave.
Still want a printed manual, though! [;)]
Seriously, though, we do hear you....but be aware no-one here really knows how many games this will sell world wide. No-one here really knows the cost of producing the game and therefore how low/non-existent your profit margin is going to be. No-one here knows that it's going to cost you $30 to produce a colour 500+ page manual. I do suspect, though, that the manual at $30 is a damn sight less than I'm going to find someone to do it.
We sit here in our comfy chairs and shout we wants. That's the nature of the supplying and the purchasing beasts.
That said, you should also try to understand that, as a company, you are in a far better position to get a manual printed a fair bit cheaper per unit than an individual is going to at their local printers. That is just fact. You say $30 to print a 500 page manual (roughly)...I reckon you could double that (roughly) for my local printers.
For me to print a 500 page manual, it's £5 for the ream of paper, probably around £10 in ink and it's A4 crap and has to be stored somewhere. $30 looks sweeter and sweeter.
I've just sent a pdf to a company near me to see how much it costs to print the manual. It's only a 50 page one with graphics and I've requested it on glossy A5. I'll get back to you...but I expect it's going to be around £10. Now if it's going to cost me £10 for a 50 page manual, then I'll defintiely take you up on your offer of $30....AND pay up front for it.
Dave. I've seen the work you people have put into this game. I've seen the dedication to testing and the drive you and your team have. I didn't buy HTTR 'cos this was round the corner...turns out it was more round the earth than the corner...but I am going to buy your game for all those reasons.
But if you can swing it that in some way or another I get a manual, then fan dabby dozy. You'll make my wife happy, you'll make bedtime better (I'm old - shut up!!) and I can have a great document to read. The cheaper you get it the better, but I would seriously like the option of a printed manual.