[Matrix is investigating] Server down?

[Q-Ball]

The server is still having issues.....seems like it's faster to get in this morning, but it still just failed a save creating the same screen shown above.

This is still a problem.

[Bertram]

Got four quick logins in a row - it is either solved, or everybody stopped trying, and it is real quite at the server now...

No if my opponents could do their turns.... .

[rseiler254]

I got the same screen when saving my air phase. Couldn't do anything after that and the save was not uploaded. Tried changing settings with my antivirus software just in case it was causing the problem and still had issues.

[xhoel]

Last turn worked fine for me, no glitches. Tried to open the turn now, failed twice to log in, once failed to download game and send me to the main menu. On fourth try it loaded up the game. I tried to save, and it gave me the buggy screen again. I made no moves, just took screenshots and saved so nothing is lost but this is annoying.

[Q-Ball]

ORIGINAL: xhoel

Last turn worked fine for me, no glitches. Tried to open the turn now, failed twice to log in, once failed to download game and send me to the main menu. On fourth try it loaded up the game. I tried to save, and it gave me the buggy screen again. I made no moves, just took screenshots and saved so nothing is lost but this is annoying.

Yes, it still "sometimes" works, which is only going to lead to lost moves. I am waiting until we get the clear from Matrix/Slitherine

[squatter]

Currently it seems you’re gambling around 50/50 as to whether a save is accepted, which obviously when a turn can take 2 or 3 hours, is an unacceptable risk

[Seminole]

Tried to log in today after not being able to save a turn last night.

[Erik Rutins]

Apologies all, this came down to an issue with our internet provider. After a lot of troubleshooting and a server move, it should now be completely resolved.

[Bertram]

Mostly, I think. All my turns went down smoothly, handing off to my opponent has gone without flaw. But occasionally (about one in three times I guess) when logging in to the multiplayer option I still got kicked out of game and launcher. It is no big deal - nothing is lost, and I just restart. But it is not as it should be (I think), and a sign of something not quite right.