Physical Shipment Status

This new stand alone release based on the legendary War in the Pacific from 2 by 3 Games adds significant improvements and changes to enhance game play, improve realism, and increase historical accuracy. With dozens of new features, new art, and engine improvements, War in the Pacific: Admiral's Edition brings you the most realistic and immersive WWII Pacific Theater wargame ever!

Moderators: wdolson, MOD_War-in-the-Pacific-Admirals-Edition

rmielech
Posts: 98
Joined: Fri Oct 08, 2004 11:05 pm

RE: Physical Shipment Status

Post by rmielech »

I balked at the 5 number credit card thing. I'll try again.
miked489
Posts: 91
Joined: Sun May 29, 2005 1:43 pm

RE: Physical Shipment Status

Post by miked489 »

order july 27 still didn,t get my game or manual i live in phila.
michael j donohue
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grraven2004
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RE: Physical Shipment Status

Post by grraven2004 »

I just removed the made in china sticker from my manual. I hope the customs agents don't come knockin on my door or I'll have to sick my Red Heeler on them then I'll be commiting two crimes!!! [X(][X(][X(][:D][:D][:D][X(][X(][X(][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o]
Human by birth

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Sig changed per Erik's request
ckk
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RE: Physical Shipment Status

Post by ckk »

I just got my reminder from DRI that I should be looking for my charge card to say..... I'm down with that, but it would have been niice for them to say "shipped 8/12 expect delivery by 8/15' Yeah I know shipping and accounting don't talk to each other[:@][:(]
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IndyShark
Posts: 303
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Location: Indianapolis

RE: Physical Shipment Status

Post by IndyShark »

ORIGINAL: mullk

Mine shipped out yesterday. Currently it's in transit having left omaha at 1231. Est delivery date is 13 Aug. Hurrah!

How do you track where it is? Mine shipped out yesterday as well
pmelheck1
Posts: 614
Joined: Thu Apr 03, 2003 12:04 pm
Location: Alabama

RE: Physical Shipment Status

Post by pmelheck1 »

view order details on the order status screen has a UPS tracking number in it. mine shipped UPS anyway...
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V22 Osprey
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Location: Corona, CA

RE: Physical Shipment Status

Post by V22 Osprey »

ORIGINAL: grraven2004

I just removed the made in china sticker from my manual. I hope the customs agents don't come knockin on my door or I'll have to sick my Red Heeler on them then I'll be commiting two crimes!!! [X(][X(][X(][:D][:D][:D][X(][X(][X(][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o]

This ''Printed in China'' better be made out of Gold.[:'(]

Especially for delaying the game a whole week, it better be the best printed in china sticker ever concieved.[:'(]
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Erik Rutins
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RE: Physical Shipment Status

Post by Erik Rutins »

I've heard from a number of you today regarding your order status. I want you to know that you are not being ignored. I have a whole set of inquiries into the warehouse but have not yet heard back. I am pinging them regularly, I expect I'll get a bunch of answers at the end of the day.

We do expect that any of the first wave of back-orders that were not fulfilled yesterday would be fulfilled today. I think the main cause for concern would be if by tomorrow morning your order status still showed back ordered. So if you ordered on July 27th, it should ship out by today.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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rmielech
Posts: 98
Joined: Fri Oct 08, 2004 11:05 pm

RE: Physical Shipment Status

Post by rmielech »

Sigh. Still backordered and pending. And helpless. No wonder the Japanese pulled off Pearl Harbor. The allies must have been backordered and pending in real life. They didn't get their manual in time. 
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IndyShark
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Location: Indianapolis

RE: Physical Shipment Status

Post by IndyShark »

Which order status screen? I can't seem to find the one you are referring to.
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Fletcher
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RE: Physical Shipment Status

Post by Fletcher »

Thank you EriK for your efforts, patience and hard work!. Awaiting your news.
Regards.
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WITP-AE, WITE
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IndyShark
Posts: 303
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RE: Physical Shipment Status

Post by IndyShark »

The tracking number on the matrix website isn't valid. When I check UPS it says not valid.
pmelheck1
Posts: 614
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RE: Physical Shipment Status

Post by pmelheck1 »

when I click on the tracking number it pulls up the tracking screen with the data...
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IndyShark
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RE: Physical Shipment Status

Post by IndyShark »

Interesting. For some reason that does not work for me.
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IndyShark
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RE: Physical Shipment Status

Post by IndyShark »

I tried both Safari and IE without any luck. I copied the link and typed into the UPS website with no luck.
ckk
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RE: Physical Shipment Status

Post by ckk »

OK DRI has sent the info tto UPS and I got a tracking number[:)]. Just like you said Erik the 7/27 orders are on their way. Now you can go home and get some sleep[:D]
rmielech
Posts: 98
Joined: Fri Oct 08, 2004 11:05 pm

RE: Physical Shipment Status

Post by rmielech »

Okay. I'm shipped. Got my e-mail notification.
hbrsvl
Posts: 1155
Joined: Wed Oct 02, 2002 3:29 am

RE: Physical Shipment Status

Post by hbrsvl »

Hi-OK,DR says my order has been shipped-HOORAY!!!

But, they gave no idication of tracking #s, etc. I paid for 2nd day delivery-how do I track this?

Thanks, Hugh Browne
hbrsvl
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Grotius
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RE: Physical Shipment Status

Post by Grotius »

I also got my e-mail notification. Yay! UPS says it will be here Friday, which is fine.

Erik, thanks for all your efforts on our behalf. Your customer service is terrific.
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Kadota
Posts: 43
Joined: Tue Feb 04, 2003 5:06 am

RE: Physical Shipment Status

Post by Kadota »

  Mine, in Ohio, was just delivered by UPS. That was fast once they were OK'd to ship.
 
  Bye the way, I've already removed that dang sticker.
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