Customer Service Help

Uncommon Valor: Campaign for the South Pacific covers the campaigns for New Guinea, New Britain, New Ireland and the Solomon chain.

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btaft
Posts: 58
Joined: Wed Jul 26, 2006 2:24 am

Customer Service Help

Post by btaft »

I recently tried to re-install UV on a new computer and the game kept telling me the serial number was in valid. I have my origial disc (which has a number and order number on it....both are nearly the same) and the little piece of paper which also has my order number on it. I tried the knowledge base/help desk and each time I try to submit an "issue" the site says an error occurred. I also used this site to look up my old order number and it shows the invoice but has the serial number as not avilable. Is there an alternate e-mail I can use to try to resolve this issue and get a valid serial number.

Thanks,

BT
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Ike99
Posts: 1747
Joined: Sat Dec 31, 2005 11:06 pm
Location: A Sand Road

RE: Customer Service Help

Post by Ike99 »

Send a email to Erik Rutins and he should fix your problem.
¨If you tremble with indignation at every injustice, then you are a comrade of mine.¨ Che Guevara

The more I know people, the more I like my dog.
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