Crash with aircraft: sos11 rotmistrov

[PKH]

I had a crash after moving the Henschel's last or near last move. I had destroyed my JU-87 accidently earlier as it was above a t-34 I shot at if that can influcence it. There was no crash screen, just a windows message that the game had stopped working.

[Erik Rutins]

Is there any crash info in the Windows Event Viewer? Do you have an autosave file from the turn before the crash? We'll try to duplicate it here.

Were you able to continue playing and finish the scenario from your autosave?

Regards,

- Erik

[PKH]

I didn't try continuing from the save games. Didn't remember that it autosaved, but I'll send the save game next time if I can repeat the crash.
I've had 5 crashes playing through the scenarios. 2 had the exception text coming up, and the rest had no information.
There are 3 crashes listed in the event log which all have the same error text:

Beskrivelse
Stopped working
Bane til programmet med feil: C:\Matrix Games\Conflict of Heroes - Storms of Steel\HexGame.exe

Problemsignatur
Problemhendelsesnavn: CLR20r3
Problemsignatur 01: hexgame.exe
Problemsignatur 02: 1.36.5068.23690
Problemsignatur 03: 5287b4e4
Problemsignatur 04: HexGame
Problemsignatur 05: 1.36.5068.23690
Problemsignatur 06: 5287b4e4
Problemsignatur 07: fc4
Problemsignatur 08: 0
Problemsignatur 09: System.IndexOutOfRangeException
OS-versjon: 6.1.7601.2.1.0.768.3
ID for nasjonal innstilling: 1044

[PKH]

Here is the save. It didn't crash in the same spot when reloaded, but later in the same round.

[PKH]

I've included a screenshot which shows some weird stuff from continuing the same save. At the top is my selection, circled with the yellow ring as expected.
Inside the red circle below, which also has a yellow selection ring is where my Henschel was on it's last move.
I'm running with names on as you can see, and inside the lower red circle is a chit with no name on which I think is already destroyed.

[ericbabe]

Thank you for the save file. I'll take a look at it.

[ericbabe]

I've tried a few times and I haven't been able to reproduce a crash from your save file.

Would you mind trying to reproduce the crash after lowering the graphical memory requirements of the game, say by running the low resolution model version from the game launcher? I don't know whether the crash you are seeing is related to graphics, but I'd like to see if we can rule it out.

[PKH]

It crashed when I ran it in 'low res mode' from the launcher also. I didn't see any difference in the graphics though.

It consistently crashes when I continue it in regular mode as well. They are all System.IndexOutOfRangeException errors in the windows log, so I'm thinking it's not graphical, but caused by accessing an array outside it's legal range.

[ericbabe]

Thanks for checking. I'd noticed the index out of range exception, but wondered -- since I've been unable to reproduce this (testing again this morning) -- that the problem with the index might be related to some difference in our graphics settings.

I noticed your error message is given as <Bane til programmet med feil>. I wonder whether the difference is because of our different localization settings; we had a few problems caused by this sort of thing in the past. Forgive me if my guess is wrong, but are you using a Norwegian language setting on your OS? If so, I will switch my computer to Norwegian and see whether I can duplicate this error.

[PKH]

Yes, it's norwegian win 7, 64 bit. Intel core 2, 4 cores, 6gb ram, hd 7950 w/3 gb.
I've played several scenarios today, and haven't had a crash yet so it's a bit strange. Yesterday it crashed about 50% of the time.