Crush on launching the game

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fragu76
Posts: 4
Joined: Sun Nov 27, 2016 7:25 am

Crush on launching the game

Post by fragu76 »

You find here the error message.
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VPaulus
Posts: 3681
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Crush on launching the game

Post by VPaulus »

Open the game installation folder, find a file named Userpath.ini and delete it.
fragu76
Posts: 4
Joined: Sun Nov 27, 2016 7:25 am

RE: Crush on launching the game

Post by fragu76 »

No result
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VPaulus
Posts: 3681
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Crush on launching the game

Post by VPaulus »

Could you please attach a DxDiag report file to your message?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your post
fragu76
Posts: 4
Joined: Sun Nov 27, 2016 7:25 am

RE: Crush on launching the game

Post by fragu76 »

dx file
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zakblood
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RE: Crush on launching the game

Post by zakblood »

thanks received and looking now, will comment asap
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
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VPaulus
Posts: 3681
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Crush on launching the game

Post by VPaulus »

Your sound system is disabled.
Plug the headphones/speakers, reboot Windows and run the game.

The game won't start if your sound system isn't active.
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