Updating problems..

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Snapcount
Posts: 2
Joined: Sat Dec 12, 2020 3:21 pm

Updating problems..

Post by Snapcount »

I bought this game from your website for approx. a week ago.

But when I try to update to the latest version of the game, I get the message: Unable to download file. An error occured while trying to open a FTP file.

So.., any suggestions where the problem is ?

Sincearly // Snapcount
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ernieschwitz
Posts: 4554
Joined: Tue Sep 15, 2009 3:46 pm
Location: Denmark

RE: Updating problems..

Post by ernieschwitz »

This is a problem for the Matrix store support. They don't typically read the forums. I think you need to go make a "ticket" or whatever they call it these days. :)
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