Customer Service Award...

Battles In Italy is the fourth game in the award-winning Decisive Battles of WWII game series from Strategic Studies Group. Battles in Italy recreates all aspects of the Italy campaign, from the landings on Sicily to Salerno, Anzio and Rome. Strategic Studies Group has again updated the Decisive Battles game engine for Battles in Italy with campaign specific features and other enhancements.

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TheHellPatrol
Posts: 1588
Joined: Fri Jul 02, 2004 9:41 pm

Customer Service Award...

Post by TheHellPatrol »

I had an ISP problem(MSN) interfering with my BiI download. Not only did Erik work diligently to help me but a "real person" from Digital River e-mailed me to finally resolve my issue.
[&o]Thank you, i hereby award Matrix Games/Digital River my coveted Golden Shrubbery Award for excellence in customer service.[:D] Thanks again, now on to Italy[8D].
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Customer Service Award...

Post by Erik Rutins »

Thank you very much, glad to see you are up and running. We wil care for the golden shrubbery and shine it daily. [8D]

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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