Matrix Games Lock Up

Post bug reports and ask for tech support here.
Post Reply
User avatar
MartNick
Posts: 270
Joined: Thu Jul 22, 2004 1:45 am
Location: Napier, NZ

Matrix Games Lock Up

Post by MartNick »

Hi, I recently put a new GeForce 6600GT card in my PC. Now my BiI does not work properly. I can start any scenario, but they lock up after a few minutes. I tried a reinstall, same problem. Any ideas why this is happening, all my other software seems to work OK?

ta ver much

Martin
User avatar
Fred98
Posts: 4019
Joined: Fri Jan 05, 2001 10:00 am
Location: Wollondilly, Sydney

RE: Matrix Games Lock Up

Post by Fred98 »

Does this happen with any other Matrix Games? - ref: the title of your post.
User avatar
MartNick
Posts: 270
Joined: Thu Jul 22, 2004 1:45 am
Location: Napier, NZ

RE: Matrix Games Lock Up

Post by MartNick »

Yep both BiN and BiI lock up in the same way
User avatar
Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
Contact:

RE: Matrix Games Lock Up

Post by Marc von Martial »

Make sure you run latest drivers for the 6600GT.
User avatar
MartNick
Posts: 270
Joined: Thu Jul 22, 2004 1:45 am
Location: Napier, NZ

RE: Matrix Games Lock Up

Post by MartNick »

I have the absolute latest drivers released at the beginning of September. Had the same problem with both version 77 and 78 drivers. I've tried different refresh modes, levels of colour as well. If you need a DirectX Diag file please tell me how to attach the file to a post pleased.

Thanks

Martin
User avatar
Fred98
Posts: 4019
Joined: Fri Jan 05, 2001 10:00 am
Location: Wollondilly, Sydney

RE: Matrix Games Lock Up

Post by Fred98 »

I too have a 6600GT and both games work fine.

User avatar
MartNick
Posts: 270
Joined: Thu Jul 22, 2004 1:45 am
Location: Napier, NZ

RE: Matrix Games Lock Up

Post by MartNick »

The game stalls whenever an animation runs, like a unit moving in a sea lane, or a sea unit bombards a fortified position. It hangs then catches up with itself, does this two or three times then the whole system hangs.
User avatar
Erik Rutins
Posts: 39640
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Matrix Games Lock Up

Post by Erik Rutins »

Instructions on generating a DirectX Diag file are pinned at the top of this forum.

Just to confirm a few things:

1. Did _anything_ else change in your system other than video card + drivers?
2. Have you tried _older_ drivers that worked previously? Did they, in combination with the new video card, still cause the same issues?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
MartNick
Posts: 270
Joined: Thu Jul 22, 2004 1:45 am
Location: Napier, NZ

RE: Matrix Games Lock Up

Post by MartNick »

Happy to report that this problem has been solved afetr installing the new NVIDIA drivers 81.85.
Post Reply

Return to “Battles In Italy Support”