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[Duplicate] Sudden crash while managing strike route parameters
Posted: Sat Feb 22, 2020 8:43 am
by SkyhawkSG1
I sent a planned strike from a carrier and just after takeoff, when my airplaanes were about to reach waypoint 3 I paused and wanted to set altitudes for waypoints.
I clicked waypoint 3 and set 12000 feet.
At this moment the sim crashed and Steam was showing that it is still "running".
Even the music was playing.
Unfortunately I have no save to show.
Would you like any more details?
EDIT:
Added exception Log file.
CMO is still running and I can't make it stop (without Ctrl+Alt+Del)
RE: Sudden crash while managing strike route parameters
Posted: Sat Feb 22, 2020 9:16 am
by zakblood
a report may show something, but a save makes it repeatable if it's a new bug or something that can be reproduced, then easier to fix etc
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just attach it to your post as it's a Txt file which is then permitted to attach to the forum.
RE: Sudden crash while managing strike route parameters
Posted: Sat Feb 22, 2020 10:19 am
by michaelm75au
In the folder <Steam install folder>\steamapps\common\Command - Modern Operations\Logs, there should be a file 'ExceptionLog.txt'. Attach that to the post. If Command had an error, it may have been reported in it.
RE: Sudden crash while managing strike route parameters
Posted: Sat Feb 22, 2020 12:00 pm
by SkyhawkSG1
Well, now I simply cliked on the strike flight, chose the altitude of 12,000 feet and it crashed again.
I did that using the side panel.
Adding the exception log again.
RE: Sudden crash while managing strike route parameters
Posted: Sat Feb 22, 2020 8:07 pm
by michaelm75au
Nothing that unusual in the log.
If you have auto save on, then probably the last save before the crash would be useful. If the devs can load the save, and perform a specific set of steps you did, then it may be helpful to trace what occurred as this is not happening all the time.
RE: Sudden crash while managing strike route parameters
Posted: Mon Feb 24, 2020 11:47 am
by SkyhawkSG1
I went further with the scenario without touching the side panel as to flight parameters and nothing out of the ordinary happened.
I might try when I launch CMO again.
RE: Sudden crash while managing strike route parameters
Posted: Mon Feb 24, 2020 4:12 pm
by bostjan
I believe the same issue has been reported (and logged) already:
https://www.matrixgames.com/forums/tm.asp?m=4758951
RE: Sudden crash while managing strike route parameters
Posted: Mon Feb 24, 2020 6:51 pm
by SkyhawkSG1
Thanks. Deleting thread.