Matrix Games Forums

I bought this game from your website for approx. a week ago.

But when I try to update to the latest version of the game, I get the message: Unable to download file. An error occured while trying to open a FTP file.

So.., any suggestions where the problem is ?

Sincearly // Snapcount

This is a problem for the Matrix store support. They don't typically read the forums. I think you need to go make a "ticket" or whatever they call it these days.