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Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 9:36 am
by Jazon
Hi,
since yesterday I had problem with the PBEM connection. SC: ACW game, bought on GoG, can't connect my multiplayer game. I restarted my internet connection three times, didn't work. I got either :Connection error 4", or once there was "cookies corrupted, please log again". Well, I would like to log in again, but how? Game interface doesn't have, or I didn't find "login" button. My game is updated to 1.02 version.
What can I do?
Other thing is at the same time I play SC: WWI PBEM match, and this one I can play. I have the same login and account for both games...
Please help, If you have any ideas how to solve it.
Cheers!
Jakub

Re: Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 12:18 pm
by Fafnir
I had similar problems today. I think it's a server issue at Matrix games.
I would try again after a few hours. Usually those problems get fixed within a day.

Re: Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 12:50 pm
by Aurelian
I think it cleared up. I could get connected to the server.

EDIT: Could download, but not upload.

Re: Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 2:01 pm
by rockmanbob123
I am having same issue, but only on the "trent War" scenario

It does not upload and gives a "connection error -5"

Re: Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 2:02 pm
by rockmanbob123
I am having same issue, but only on the "trent War" scenario

It does not upload and gives a "connection error -5"
Screenshot (17).png
Screenshot (17).png (2.69 MiB) Viewed 518 times
Screenshot (16).png
Screenshot (16).png (1.22 MiB) Viewed 518 times

Re: Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 2:24 pm
by rockmanbob123
I am getting the same error on ALL uploads now....it must be the server.

Re: Connection Error - how to fix it?

Posted: Tue Aug 02, 2022 3:32 pm
by Hubert Cater
Server seems to be working now, hopefully the same for everyone as well.