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Server Communication Error [-5]

Posted: Thu Mar 05, 2026 7:30 pm
by Pekkavilamoura
Getting above message since an hour. Anyone else the same?

Re: Server Communication Error [-5]

Posted: Thu Mar 05, 2026 7:59 pm
by LoneRunner
Yes, I'm getting the same error message.

I'm playing an online PvP game of World at War. I got about halfway through my turn and was bumped out of the game with a connection error. I went back into the game and noticed that several of my last moves were not recorded. Luckily no battles or sea movement. I tried to complete the turn and got kicked out right away. I rebooted the computer and tried again, same error message.

I checked my internet connection and it's fine. I'm not sure if the problem is World at War or Steam. The error message is pasted below

My operating system is Windows 12 and I'm running the game through Steam. I submitted the problem to support@matrixgames.com but haven't heard back.

Thanks for any help,
Bill\
41 2 14 Connection Error 2.png
41 2 14 Connection Error 2.png (757.04 KiB) Viewed 1298 times

Re: Server Communication Error [-5]

Posted: Thu Mar 05, 2026 8:01 pm
by Patrat
Yes, I'm getting the same error trying to take my turn in the war in the pacific game.

Re: Server Communication Error [-5]

Posted: Thu Mar 05, 2026 8:08 pm
by Pekkavilamoura
Ok thanks. I've sent a message to Matrix support.

Re: Server Communication Error [-5]

Posted: Thu Mar 05, 2026 9:03 pm
by boudi
Thank you.

Re: Server Communication Error [-5]

Posted: Fri Mar 06, 2026 2:24 pm
by LoneRunner
Appears that the server was repaired this morning. I was able to complete my turn.

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 3:42 pm
by ThunderLizard11
Just got this message twice in a row.

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 4:29 pm
by HARRIS45
Likewise, three times.

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 4:36 pm
by aquavita
Same here

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 4:44 pm
by LoneRunner
Got the dreaded Server Communication Error again. Lost half my turn, including some great die rolls on battles. Pretty frustrating. That's twice in less than a week.

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 7:03 pm
by ThunderLizard11
Still down

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 9:12 pm
by Patrat
This is getting annoying, especially on weekends. I wouldn't be surprised if its down till Monday morning in the UK. It has happened before.

Re: Server Communication Error [-5]

Posted: Sun Mar 08, 2026 9:21 pm
by HobbesACW
I lost another turn tonight. This is quite frustrating as I can load and play the game but not save the turn.

Chris

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 2:25 am
by OldCrowBalthazor
Same all day with the PBEM server with SC-WW1 and SC-WiE matches.
Probably the occasional DOSS attacks. Surprised the Matrix site is up...........

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 10:12 am
by boudi
HobbesACW wrote: Sun Mar 08, 2026 9:21 pm I lost another turn tonight. This is quite frustrating as I can load and play the game but not save the turn.

Chris
Every turn after the replay i try to save in order to check if the server is on before playing.

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 10:45 am
by HobbesACW
boudi wrote: Mon Mar 09, 2026 10:12 am
HobbesACW wrote: Sun Mar 08, 2026 9:21 pm I lost another turn tonight. This is quite frustrating as I can load and play the game but not save the turn.

Chris
Every turn after the replay i try to save in order to check if the server is on before playing.
Yes I do now!

Chris

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 11:24 am
by Cfant
Doesn't help. I made in WW1 the westfront, it autosaved - and minutes later the error occured. Annoying.

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 12:47 pm
by Patrat
I reported it last night. This morning I received an email stating that they are aware of the issue and are working on a fix.

They also stated that the issue was intermittent. But nobody are the forums has reported it being intermittent.

It sounds like all the SC games are affected.

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 2:38 pm
by ThunderLizard11
Still not working

Re: Server Communication Error [-5]

Posted: Mon Mar 09, 2026 4:01 pm
by boudi
Cfant wrote: Mon Mar 09, 2026 11:24 am Doesn't help. I made in WW1 the westfront, it autosaved - and minutes later the error occured. Annoying.
I recognize that this only detects the error if it is already present, of course. But at least it's something.