Lost the Download - Any chance I can get it again

A turn-based strategy game like no other has landed. Approachable, absorbing and visually impressive yet detailed, Battle Academy aims to revolutionise the strategy games market with a blend of intuitive design and compelling game play driven by cutting edge technical innovation. The game has more than 30 battles in a range of theatres of war from the North African desert through D-Day to the to the snowy Ardennes mountains where the Allies battled to repel the final German offensive. Now with additional battles on the Western Front with the expansions 'Blitzkrieg France', 'Market Garden', 'Operation Husky', 'Sealion' and 'Rommel in Normandy'.

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LuckyJim1010
Posts: 260
Joined: Tue Jul 06, 2010 4:08 pm

Lost the Download - Any chance I can get it again

Post by LuckyJim1010 »

I know, I know I should have backed it up.

Didn't really play this much but want to give it another try.

But I lost my HDD that had a lot of my paid games on it.

I have my serial and a screenshot of my payment from Digital River.

Any chance I can get a download ?

Many thanks. (But I appreciate if this cannot be done, the screenshot does say to backup yada yada)
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budd
Posts: 3097
Joined: Sat Jul 04, 2009 3:16 pm
Location: Tacoma

RE: Lost the Download - Any chance I can get it again

Post by budd »

If they were registered, can't you just go to the members section and sign in and go to your games and download them again? Mine register to my members account on purchase.
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Erik Rutins
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RE: Lost the Download - Any chance I can get it again

Post by Erik Rutins »

Hi Jim,

Please contact our Help Desk (see my signature). They will help you get new downloads for your games.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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LuckyJim1010
Posts: 260
Joined: Tue Jul 06, 2010 4:08 pm

RE: Lost the Download - Any chance I can get it again

Post by LuckyJim1010 »

Thanks very much Erik, helpdesk ticket submitted
LuckyJim1010
Posts: 260
Joined: Tue Jul 06, 2010 4:08 pm

RE: Lost the Download - Any chance I can get it again

Post by LuckyJim1010 »

All sorted - thanks Erik.
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