Update error

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DeadMilkmen
Posts: 1
Joined: Mon Nov 14, 2022 8:37 pm

Update error

Post by DeadMilkmen »

I get this when trying to update a newly purchased download

ERR_DETECTS5.50.34.0FAILED
Could not get the specified value's data.

So when I just try to play the game without the update, it asks for permission to make changes to the app, I click yes, a C-prompt black screen flashes on, then goes away, and nothing else happens.

Regards,

Kevin Miller
DeadMilkmen
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SteveMcClaire
Posts: 4341
Joined: Mon Nov 19, 2007 9:31 pm

Re: Update error

Post by SteveMcClaire »

Hi Kevin -- I've just done a quick test of the 5.50.34 update available on https://www.matrixgames.com/member/mypage and it appears to be working correctly. It sounds like the error is probably related to your system / configuration. For install support please contact support@matrixgames.com via email.
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