Anyone else bought and tried dowloading the game today??? Download not working!!!
Anyone else bought and tried dowloading the game today??? Download not working!!!
only lets me download 78% [:(]

RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
can somebody help?!? [&:] anyone else experiencing this???

RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
Suckfest! [:(] It might be a problem on your end, with your ISP; try downloading something else.
We are all dreams of the Giant Space Butterfly.
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
Sorry Tanaka, I'm not sure how to try re-downloading a game once I already have it - although I know you're supposed to be able to within 30(?) days.. so I can't test this to see how it works for me.
Can you try a prog that lets you continue downloads and maybe it'll continue from where you got lost connection?
Can you try a prog that lets you continue downloads and maybe it'll continue from where you got lost connection?
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
You can try over again by clicking "support" and looking under "My Order Status". You have to have your order number, which is in the e-mail you'll have received, and the password you selected when you made the order.
We are all dreams of the Giant Space Butterfly.
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Terminus
You can try over again by clicking "support" and looking under "My Order Status". You have to have your order number, which is in the e-mail you'll have received, and the password you selected when you made the order.
yep ive retried and retried and it never goes beyond 78% downloaded... [:(]

- dpstafford
- Posts: 1329
- Joined: Sun May 26, 2002 5:50 am
- Location: Colbert Nation
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Tanaka
only lets me download 78% [:(]
I downloaded successfully at about 5 EDT today.
- Erik Rutins
- Posts: 39665
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
Hi,
Go to www.findmyorder.com to re-download. If you're having trouble, try a utility like www.stardownloader.com to see if you can resume the download. I'm not aware of any issues with the store that would cause what you are seeing.
Go to www.findmyorder.com to re-download. If you're having trouble, try a utility like www.stardownloader.com to see if you can resume the download. I'm not aware of any issues with the store that would cause what you are seeing.
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
I just tried it again with no luck. The speed kept decreasing and it finally cut out after 90 meg. I tried getright earlier as I mentioned and got speeds of about 1.5-2 kps. I'll try stardownloader and see what happens.
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Erik Rutins
Hi,
Go to www.findmyorder.com to re-download. If you're having trouble, try a utility like www.stardownloader.com to see if you can resume the download. I'm not aware of any issues with the store that would cause what you are seeing.
ok thanks Erik! i will try both of these solutions!

RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Erik Rutins
Hi,
Go to www.findmyorder.com to re-download. If you're having trouble, try a utility like www.stardownloader.com to see if you can resume the download. I'm not aware of any issues with the store that would cause what you are seeing.
tried both solutions and neither one worked...
with startdownloader i got to about 83% but then nothing....the fourth part of the file always times out...
tried to redownload again with startdownloader and it says Size:Error Forbidden...
i tried dowloading with GetRight and got about 90%...

- TheHellPatrol
- Posts: 1588
- Joined: Fri Jul 02, 2004 9:41 pm
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
If(IF) it's the same problem i had, are you using MSN?, try using IE(internet explorer) to download it. There is a problem with MSN ISP and Digital River due to some new MSN issues...try it[:)].
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
Henry David Thoreau
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
whew! 
after 3 days of agonizing over why i couldnt get this game to download i finally got it to work!
for anyone else with problems this is what i did:
disconnect from wireless and router and connect directly to modem. disconnect firewall. disconnect antivirus. use Get Right.
Im finally in! [:D] Thanks to all who tried to help! Especially to Reiryc! [&o] Looking forward to this great game! [:D]

after 3 days of agonizing over why i couldnt get this game to download i finally got it to work!
for anyone else with problems this is what i did:
disconnect from wireless and router and connect directly to modem. disconnect firewall. disconnect antivirus. use Get Right.
Im finally in! [:D] Thanks to all who tried to help! Especially to Reiryc! [&o] Looking forward to this great game! [:D]

RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Tanaka
whew!
after 3 days of agonizing over why i couldnt get this game to download i finally got it to work!
for anyone else with problems this is what i did:
disconnect from wireless and router and connect directly to modem. disconnect firewall. disconnect antivirus. use Get Right.
Im finally in! [:D] Thanks to all who tried to help! Especially to Reiryc! [&o] Looking forward to this great game! [:D]
Woot!
Glad to hear you finally got it! Must have been the router cutting you off and/or the antivirus.
Let us know how you like the game.

RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Reiryc
ORIGINAL: Tanaka
whew!
after 3 days of agonizing over why i couldnt get this game to download i finally got it to work!
for anyone else with problems this is what i did:
disconnect from wireless and router and connect directly to modem. disconnect firewall. disconnect antivirus. use Get Right.
Im finally in! [:D] Thanks to all who tried to help! Especially to Reiryc! [&o] Looking forward to this great game! [:D]
Woot!
Glad to hear you finally got it! Must have been the router cutting you off and/or the antivirus.
Let us know how you like the game.
Fantastic game guys!!! Matrix has done it again!!! [:D]
Was up until 3AM with this one last night....One more turn! One more turn! [>:]

- Erik Rutins
- Posts: 39665
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
Great to hear. [8D]
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Anyone else bought and tried dowloading the game today??? Download not working!!!
ORIGINAL: Tanaka
Fantastic game guys!!! Matrix has done it again!!! [:D]
Was up until 3AM with this one last night....One more turn! One more turn! [>:]
haha... I'm in the same boat. Everytime I fire up the game I end up with 1 more turn-itis and suddenly it's 3 hrs past when I told myself I should stop! [X(]
