Ordering problem

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alfredtc
Posts: 25
Joined: Wed Jun 06, 2001 8:00 am
Location: HK

Ordering problem

Post by alfredtc »

I order the game this morning everything seems OK and received the payment receipt from PayPal.
After waiting for a day but still don't receive the download instruction. (normally it take 1-2 hrs)
I also go to http://www.digitalriver.com/cs/ but it fail to find my order. I already report this case to
erikr@matrixgames.com but get no reply. Can anyone help?
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Erik Rutins
Posts: 39653
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Ordering problem

Post by Erik Rutins »

Hi Alfred, I forwarded your query to our DR representative to see if he could figure out what was going on. If you also e-mail me with more of your personal contact info, I can try to look up the order details myself.
Erik Rutins
CEO, Matrix Games LLC


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alfredtc
Posts: 25
Joined: Wed Jun 06, 2001 8:00 am
Location: HK

RE: Ordering problem

Post by alfredtc »

Thanks Erik, just received the link its OK now.[&o] 
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