can't get game to start

Post bug reports and ask for game support here.
Post Reply
User avatar
axisandallies
Posts: 329
Joined: Sun Sep 20, 2009 11:30 pm

can't get game to start

Post by axisandallies »

can't get game to start. Download ok, but I click on play sotp nothing happens.
Stupid rebellion, anyhow....D. Vader
User avatar
Erik Rutins
Posts: 39650
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: can't get game to start

Post by Erik Rutins »

Hi Axisandallies,

Did you allow the installer to install all the necessary components when it ran or did you uncheck any of those boxes?

Can you check the installation folder to see if there is a consoleout.txt file and if so, post the contents here please?

Could you also post a DxDiag for us please?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
doomtrader
Posts: 5319
Joined: Tue Jul 22, 2008 5:21 am
Location: Poland
Contact:

RE: can't get game to start

Post by doomtrader »

Did you tried to run the game in administrator mode?
User avatar
axisandallies
Posts: 329
Joined: Sun Sep 20, 2009 11:30 pm

RE: can't get game to start

Post by axisandallies »

When I get home from work today I will re-install it. The last box was unchecked, if I remember right. There where three boxed right, after the download?
Stupid rebellion, anyhow....D. Vader
Post Reply

Return to “Tech Support”