error loading save game

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StoneAge
Posts: 1322
Joined: Mon Feb 16, 2009 1:36 am
Location: Melbourne, Australia

error loading save game

Post by StoneAge »

on my latest Bob PBEM turn, I ended the turn and emailed it to my opponent now we both get the "you are not allowed to open this turn" when we try to open it.

Is there a way to fix the file

StoneAge
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harley
Posts: 1700
Joined: Thu Oct 13, 2005 3:21 am

RE: error loading save game

Post by harley »

have one of you replaced your computer?

I hate asking obvious questions...

normally it only does this if you don't prepare the turn properly first (end phase) but then you can still open it... so I'm not sure.
gigiddy gigiddy gig-i-ddy
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StoneAge
Posts: 1322
Joined: Mon Feb 16, 2009 1:36 am
Location: Melbourne, Australia

RE: error loading save game

Post by StoneAge »

No we have not changed computers, when I saved the game everything looked fine. My opponent was on holiday and using his laptop in a diffrent location.
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StoneAge
Posts: 1322
Joined: Mon Feb 16, 2009 1:36 am
Location: Melbourne, Australia

RE: error loading save game

Post by StoneAge »

We are playing a BTR game as well that is now having the same issue "The users on this system are not auth to open this game"

Is there a way to fix this or do we need to start new games
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harley
Posts: 1700
Joined: Thu Oct 13, 2005 3:21 am

RE: error loading save game

Post by harley »

one of you has changed computers or reinstalled the game.

there's file in the program folder called "btruser.dat" which contains your entry for access to the game. he will have his own as well. if this file is lost or deleted you will lose access, though its not a big deal for me to create a new one. PM me your save and your btruser.dat files and I'll see what's gone wrong.

making user management easy is a goal for after the current patch.
gigiddy gigiddy gig-i-ddy
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StoneAge
Posts: 1322
Joined: Mon Feb 16, 2009 1:36 am
Location: Melbourne, Australia

RE: error loading save game

Post by StoneAge »

I have PM you the Save games
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