Crash to desktop

Please post any bugs or technical issues found here for official support.
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JudgeDredd
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Crash to desktop

Post by JudgeDredd »

Graphics card out of memory. Suggestions are to reduce quality.

Honestly not what I was expecting with an 8GB graphics card and 32GB RAM system.
Alba gu' brath
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JudgeDredd
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RE: Crash to desktop

Post by JudgeDredd »

Is there anything I need to send you guys?

I can only imagine there's some optimising required. Out of the 4 training scenarios, the 1st, 2nd and 4th crash at 67%
Alba gu' brath
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OldSarge
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RE: Crash to desktop

Post by OldSarge »

While I can't help you with your specific issue, I'd wager technical support will, at the very least, want to have you create a dxdiag file on your system. That will help them isolate issues that they know causes problems.

HTH

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JudgeDredd
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RE: Crash to desktop

Post by JudgeDredd »

Thank you.

No doubt they will - but where is the technical support? Didn't game releases have a forum for reporting issues?
Alba gu' brath
Werewolf13
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RE: Crash to desktop

Post by Werewolf13 »

ORIGINAL: JudgeDredd

Thank you.

No doubt they will - but where is the technical support? Didn't game releases have a forum for reporting issues?

go HERE: All Forums >> [New Releases from Matrix Games] >> Combat Mission Cold War >> Tech Support
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Erik Rutins
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RE: Crash to desktop

Post by Erik Rutins »

Hi JD,

You'll get the fastest reply by posting directly on the devs' forum in this case, but I've asked that they check in here as well.

https://community.battlefront.com/forum ... -cold-war/

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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wodin
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RE: Crash to desktop

Post by wodin »

ORIGINAL: JudgeDredd

Graphics card out of memory. Suggestions are to reduce quality.

Honestly not what I was expecting with an 8GB graphics card and 32GB RAM system.


Exact same issue. 8gig card memory 16gig system memory
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JudgeDredd
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RE: Crash to desktop

Post by JudgeDredd »

ORIGINAL: Erik Rutins

Hi JD,

You'll get the fastest reply by posting directly on the devs' forum in this case, but I've asked that they check in here as well.

https://community.battlefront.com/forum ... -cold-war/

Regards,

- Erik
Thanks Erik. I can't remember my login for that area. I'll hold off just now - see if a patch comes out. It's not critical - Apart from those 3 scenarios, I haven't found any others (yet) - though I don't doubt there will be more on some big scenarios.
Alba gu' brath
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