Multiplayer download errors fix

[AlvaroSousa]

Most errors with Multiplayer has to do with security.

I put together this file that shows you how to change settings in the firewall to get any app through.

Sometimes Windows does odd things that make no sense. Recently my PC and my son's PC couldn't use DIscord Voice anymore. I don't know why. I had to put Discord on the safe app for the firewall for it to work.

Before using this check for any security software that might interfere. I have had instances where I uninstall the free version of McAfee on someone's PC and parts of it were still there afterwards. I had to find and uninstall these pieces manually. Very odd.

The file below are direct instructions for Windows Firewall and Defender to allow programs to pass though.
https://drive.google.com/file/d/1FeP61x ... sp=sharing

Another common issue is if you have really bad internet connection like satellite, cell phone, or off a public wifi with congestion. The upload or download will time out.

[topolm]

I can't connect to the server
Yesterday everything was fine but today it’s not
Is it just me who has a problem? Or is it a server issue?

[AlvaroSousa]

I connected just fine just now.

[topolm]

log.txt

(11.19 KiB) Downloaded 31 times

I can't load a multiplayer game

[AlvaroSousa]

Looks like the server returned nothing...

close the game... open the game.... try again....

Post this log....

C:\Users\"user name"\AppData\LocalLow\Kraken Studios\WarPlan\Player.Log

and is this steam or Matrix?

After posting the long uninstall reinstall the game.

[topolm]

Matrix

Mono path[0] = 'C:/Program Files (x86)/Matrix Games/WarPlan/WarPlan_Data/Managed'
Mono config path = 'C:/Program Files (x86)/Matrix Games/WarPlan/MonoBleedingEdge/etc'
Initialize engine version: 2022.2.4f1 (8216e0211249)
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/Matrix Games/WarPlan/WarPlan_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=0
d3d11: CreateDXGIFactory2(...) not found, fallbacking to CreateDXGIFactory1(...).
d3d11: D3D_FEATURE_LEVEL_11_1 not-recognized (only 11.0 runtime installed?)
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 10.0]
Renderer: NVIDIA GeForce 8600 GT (ID=0x401)
Vendor: NVIDIA
VRAM: 1136 MB
Driver: 21.21.13.4201
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in 0.344 seconds
- Finished resetting the current domain, in 0.007 seconds
Dedicated video D3D11 device creation failed (error: 0x80004005). This device is used specifically for video decoding, we will use software video decoding instead.
<RI> Initializing input. <RI> Input initialized. <RI> Initialized touch support. UnloadTime: 1.915859 ms
Curl error 60: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_USER_ERROR1
Curl error 60: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_USER_ERROR1
Curl error 60: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_USER_ERROR1
Curl error 60: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_USER_ERROR1
ZlibException: Bad state (incorrect data check)
at Ionic.Zlib.InflateManager.Inflate (Ionic.Zlib.FlushType flush) [0x007c7] in <c1eb426806ca4e9ca634a618da9031f8>:0
at Ionic.Zlib.ZlibCodec.Inflate (Ionic.Zlib.FlushType flush) [0x0001c] in <c1eb426806ca4e9ca634a618da9031f8>:0
at Ionic.Zlib.ZlibBaseStream.Read (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x001d1] in <c1eb426806ca4e9ca634a618da9031f8>:0
at Ionic.Zlib.ZlibStream.Read (System.Byte[] buffer, System.Int32 offset, System.Int32 count) [0x00019] in <c1eb426806ca4e9ca634a618da9031f8>:0
at Ionic.Zlib.ZlibBaseStream.UncompressBuffer (System.Byte[] compressed, System.IO.Stream decompressor) [0x00025] in <c1eb426806ca4e9ca634a618da9031f8>:0
at Ionic.Zlib.ZlibStream.UncompressBuffer (System.Byte[] compressed) [0x00011] in <c1eb426806ca4e9ca634a618da9031f8>:0
at Assets.SimpleZip.Zip.DecompressToBytes (System.String data) [0x00006] in <956f05cc227e46d1b279df67f93ebe28>:0
at Game.ConvertStringToBinarySaveGameFile (System.String filename, System.String pbemString) [0x0001a] in <956f05cc227e46d1b279df67f93ebe28>:0
at MenuMain.DownloadGame_Callback (PbemResponse`1[T] response) [0x00016] in <956f05cc227e46d1b279df67f93ebe28>:0
at PbemMultiplayer.Data_Callback[T] (System.Int32 errorCode, T data, System.Action`1[T] callback) [0x0000b] in <956f05cc227e46d1b279df67f93ebe28>:0
at PbemMultiplayer+<>c__DisplayClass26_0.<DownloadGame>b__0 (PBEMGameFile gameFile) [0x00000] in <956f05cc227e46d1b279df67f93ebe28>:0
at PBEM.PostDownloadGame (HTTP.Request request, PBEMGame game, System.Action`1[T] callback) [0x0010c] in <956f05cc227e46d1b279df67f93ebe28>:0
at PBEM+<>c__DisplayClass45_0.<DownloadGame>b__0 (HTTP.Request completedRequest) [0x00000] in <956f05cc227e46d1b279df67f93ebe28>:0
at HTTP.ResponseCallbackDispatcher.Update () [0x00013] in <956f05cc227e46d1b279df67f93ebe28>:0

Curl error 60: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_USER_ERROR1
Setting up 1 worker threads for Enlighten.
Memory Statistics:
[ALLOC_TEMP_TLS] TLS Allocator
StackAllocators :
[ALLOC_TEMP_MAIN]
Peak usage frame count: [0-1.0 KB]: 6369 frames, [1.0 KB-2.0 KB]: 65 frames, [2.0 KB-4.0 KB]: 25 frames, [4.0 KB-8.0 KB]: 66 frames, [8.0 KB-16.0 KB]: 2 frames, [32.0 KB-64.0 KB]: 1 frames, [2.0 MB-4.0 MB]: 1 frames
Initial Block Size 4.0 MB
Current Block Size 4.0 MB
Peak Allocated Bytes 2.0 MB
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 4]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Loading.PreloadManager]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 51.2 KB
Overflow Count 4
[ALLOC_TEMP_Background Job.worker 3]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 11]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 7]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 6]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_CloudJob.worker 0]
Initial Block Size 32.0 KB
Current Block Size 44.0 KB
Peak Allocated Bytes 19.7 KB
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 12]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 2]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 9]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.worker 0]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 16 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 10]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 8]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 15]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 1]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 2.0 KB
Overflow Count 0
[ALLOC_TEMP_EnlightenWorker]
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 13]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 5]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_UnityGfxDeviceWorker]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 2.1 KB
Overflow Count 0
[ALLOC_TEMP_AssetGarbageCollectorHelper]
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 138 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 0]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 2.0 KB
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 14]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Loading.AsyncRead]
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 264 B
Overflow Count 0
[ALLOC_TEMP_BatchDeleteObjects]
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_DEFAULT] Dual Thread Allocator
Peak main deferred allocation count 877
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 1.0 MB
[ALLOC_DEFAULT_MAIN]
Peak usage frame count: [16.0 MB-32.0 MB]: 6529 frames
Requested Block Size 16.0 MB
Peak Block count 2
Peak Allocated memory 25.6 MB
Peak Large allocation bytes 8.0 MB
[ALLOC_DEFAULT_THREAD]
Peak usage frame count: [32.0 MB-64.0 MB]: 6529 frames
Requested Block Size 16.0 MB
Peak Block count 2
Peak Allocated memory 36.4 MB
Peak Large allocation bytes 19.3 MB
[ALLOC_TEMP_JOB_1_FRAME]
Initial Block Size 2.0 MB
Used Block Count 0
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_TEMP_JOB_2_FRAMES]
Initial Block Size 2.0 MB
Used Block Count 0
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_TEMP_JOB_4_FRAMES (JobTemp)]
Initial Block Size 2.0 MB
Used Block Count 1
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_TEMP_JOB_ASYNC (Background)]
Initial Block Size 1.0 MB
Used Block Count 1
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_GFX] Dual Thread Allocator
Peak main deferred allocation count 2
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 1.0 MB
[ALLOC_GFX_MAIN]
Peak usage frame count: [32.0 KB-64.0 KB]: 6528 frames, [128.0 KB-256.0 KB]: 1 frames
Requested Block Size 16.0 MB
Peak Block count 1
Peak Allocated memory 174.9 KB
Peak Large allocation bytes 0 B
[ALLOC_GFX_THREAD]
Peak usage frame count: [0-1.0 KB]: 5811 frames, [1.0 KB-2.0 KB]: 578 frames, [2.0 KB-4.0 KB]: 130 frames, [4.0 KB-8.0 KB]: 10 frames
Requested Block Size 16.0 MB
Peak Block count 1
Peak Allocated memory 4.5 KB
Peak Large allocation bytes 0 B
[ALLOC_CACHEOBJECTS] Dual Thread Allocator
Peak main deferred allocation count 2
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 1.0 MB
[ALLOC_CACHEOBJECTS_MAIN]
Peak usage frame count: [0.5 MB-1.0 MB]: 6529 frames
Requested Block Size 4.0 MB
Peak Block count 1
Peak Allocated memory 0.9 MB
Peak Large allocation bytes 0 B
[ALLOC_CACHEOBJECTS_THREAD]
Peak usage frame count: [256.0 KB-0.5 MB]: 6528 frames, [0.5 MB-1.0 MB]: 1 frames
Requested Block Size 4.0 MB
Peak Block count 1
Peak Allocated memory 0.5 MB
Peak Large allocation bytes 0 B
[ALLOC_TYPETREE] Dual Thread Allocator
Peak main deferred allocation count 0
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 1.0 MB
[ALLOC_TYPETREE_MAIN]
Peak usage frame count: [4.0 KB-8.0 KB]: 6529 frames
Requested Block Size 2.0 MB
Peak Block count 1
Peak Allocated memory 4.0 KB
Peak Large allocation bytes 0 B
[ALLOC_TYPETREE_THREAD]
Peak usage frame count: [0-1.0 KB]: 6529 frames
Requested Block Size 2.0 MB
Peak Block count 0
Peak Allocated memory 0 B
Peak Large allocation bytes 0 B

[AlvaroSousa]

This looks like a corrupt game file. Which game ID is it? I will have to reset the turn to the previous one. This happens every once in a while to players. The data gets corrupted on a download or upload.

[topolm]

game ID 438336

[AlvaroSousa]

Ok previous turn deleted do your turn again.

[topolm]

Everything is working fine now, thanks