Failure to Communcate with Server

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sfbaytf
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Failure to Communcate with Server

Post by sfbaytf »

Playing a game and got Failure to communicate with server. Instructed to upload a file with 1538.ini ending, but don't see that file when I try to upload to server.
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CapnDarwin
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Re: Failure to Communcate with Server

Post by CapnDarwin »

I passed this issue on to the team.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
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IronManBeta
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Re: Failure to Communcate with Server

Post by IronManBeta »

Odd, do you have a way to search your hard drive to see if it went somewhere else instead? We used to lock down the target save directory but I believe we have now changed to letting people save anywhere. Your current spot may or may not be where this routine decided to park the file.

I'll check it from my end too, to see what I can find. Thanks for reporting this!

BTW, you did such a good job playtesting for us. I remain very appreciative of that....

Rob Crandall
sfbaytf
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Re: Failure to Communcate with Server

Post by sfbaytf »

Whats also strange is the error reappears when I try to exit the scenario and reappears a second time before I can close out. The PBEM game then appears as on My Turn when I reload.

I do have recovery file to upload, just not the ones specified to upload in error message.
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Searry
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Re: Failure to Communcate with Server

Post by Searry »

I had problems with this scenario I think earlier.

The Slitherine servers are always so shaky I think playing on weekends especially is dangerous.
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sfbaytf
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Re: Failure to Communcate with Server

Post by sfbaytf »

Tried uploading one of the .ini recovery files and game crashed.

I get a warning in my browser that the matrix servers has a misconfigured certificate. Don't know if that might be related.
Searry
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Re: Failure to Communcate with Server

Post by Searry »

sfbaytf said our new game broke as well on turn 10.
I hope the devs could find out what causes Breakaway to not work in pbem.
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CapnDarwin
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Re: Failure to Communcate with Server

Post by CapnDarwin »

Sorry the PBEM system is causing problems. I will let Rob know and see if this is on our end or Matrix server side.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
Searry
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Re: Failure to Communcate with Server

Post by Searry »

CapnDarwin wrote: Wed Nov 01, 2023 2:11 pm Sorry the PBEM system is causing problems. I will let Rob know and see if this is on our end or Matrix server side.
Thanks.
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IronManBeta
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Re: Failure to Communcate with Server

Post by IronManBeta »

Haven't gotten traction with this one yet. Trying again based on latest info.

Thanks for your patience, Rob
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IronManBeta
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Re: Failure to Communcate with Server

Post by IronManBeta »

A further troubleshooting tip -

Amy time you see the "Logging" tab pop up you should go to it and save the text shown to a TXT file. That file is pure gold for me.
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Searry
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Re: Failure to Communcate with Server

Post by Searry »

Personally, I haven't seen much of the logging tab since the beta.

Searry, that too is interesting. Thanks for the reply. Rob C
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sfbaytf
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Re: Failure to Communcate with Server

Post by sfbaytf »

I sent you logging error text. I can clear the log file and play a round and let it error out if that helps.
Thanks!
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IronManBeta
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Re: Failure to Communcate with Server

Post by IronManBeta »

I'm still working on this. The log file from sfbaytf has good info in it but I'm not seeing a failure in the game, just in the occasional transmission from Matrix to his computer. In particular, a request to the server timed out after 30 seconds. I'm working with Matrix on this.

More when I know it, Rob
sfbaytf
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Re: Failure to Communcate with Server

Post by sfbaytf »

I'm going to throw more into the mix...

I started using a new VPN provider recently and some apps like DCS doesn't seem to like it. There has been oddities with other apps like dropbox and I had to disable to get things to work, but seems like that was sorted out as I can now access dropbox normally with VPN enabled.

Today I tried looking at privacy setting in Windows and it wouldn't open. I came to conclusion there was probably damaged within windows. I've been using the same setup for about 3 years and over time Windoze can get hosed so I'm in the process of reformatting my disks and installing a fresh version of Windows and re-installing everything including FPSS.
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