Major Bug Encountered

Strategic Command WWII World at War Tech Support
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gigiduru
Posts: 62
Joined: Fri Oct 14, 2022 5:05 pm

Major Bug Encountered

Post by gigiduru »

Hello,

I'd like to report a major bug in a PBEM game that i play.

PBEM GAME - WaW - mod TRP version 0.8.7.
Opponents - ME (axis) vs Hellsenstrat (allies)
Match ID - 438976

The bug - Here is what Hellsen wrote to me on discord - ''So got a bug or error during the replay it froze on me after 5mins I closed it out and a error popped up something about map failed to load. Restarted it but it was on your turn. I closed it and it saved so we lost like a complete turn I haven't tried to load again incase there's a way to go back''.

It seems that bc of this error he is now on the axis turn. (that should be me). Would it pe possible for you to revert his turn back to the allies so that he can do his turn as allies and we can continue our game.

He showed me a print screen of my deployment forces as axis so i believe him 100% when he says he is in control of the axis side.

Thank you!
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Hubert Cater
Posts: 5999
Joined: Mon Jul 22, 2013 11:42 am
Contact:

Re: Major Bug Encountered

Post by Hubert Cater »

Sorry to hear about the trouble and your best bet is to contact Matrix support to see if they can roll back the turn:

support@matrixgames.com
gigiduru
Posts: 62
Joined: Fri Oct 14, 2022 5:05 pm

Re: Major Bug Encountered

Post by gigiduru »

Thank you for your advice. I wrote to the provided e-mail and after a brief explanation my game has been rolled back to a playable state.
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Hubert Cater
Posts: 5999
Joined: Mon Jul 22, 2013 11:42 am
Contact:

Re: Major Bug Encountered

Post by Hubert Cater »

Great to hear :)
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