stops at 90% download

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Wilson ESQ
Posts: 61
Joined: Wed May 22, 2002 7:48 pm
Location: Buffalo now East TN

stops at 90% download

Post by Wilson ESQ »

Help. downloads to 90% and then stops, and won't let me resume at 90%
"A foolish man is put in a flutter by every word."
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: stops at 90% download

Post by Erik Rutins »

Wilson,

Are you using any kind of download resume utility? Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Wilson ESQ
Posts: 61
Joined: Wed May 22, 2002 7:48 pm
Location: Buffalo now East TN

RE: stops at 90% download

Post by Wilson ESQ »

Have one now. GetRight the free verssion. Will that do it?
"A foolish man is put in a flutter by every word."
Heraclitus
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Erik Rutins
Posts: 39653
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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Contact Erik Rutins

RE: stops at 90% download

Post by Erik Rutins »

Yes, as long as you start the download with Getright or Download Accelerator or something similar, you will be able to resume it if your connection is cut-off. The servers support download resume utilities and all our testing shows their connections are quite stable, but the path between them and our customers often goes through some not-so-stable parts of the internet.

If you were using GetRight, try to pause and resume. If not, you will have to start the download again, this time using GetRight and that should allow you to finish it regardless of connection problems.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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