Won't allow purchase.

[John Gault]

I get this error message after I have added game to my cart and clicked secure order (or whatever):



There are no items in your shopping basket.

If you were attempting an order, please note that browsing outside of the online store can sometimes clear the items from your shopping cart.
Please add your items to the cart and try again.

To add items to your shopping cart, you must enable cookies.
The ordering process requires a cookie to be set on your computer to provide access to our secure server for processing your credit card transaction, downloading software, and checking the status of your order.
To enable cookies, please reference your browser's help section.

(Error Number: 30033010 - 0)


I have cleared my casche and now it won't take my cash!

Cookies are enabled.

What is up?

[Marc von Martial]

Write to support@matrixgames.com. Provide as much information as possible please.

We will forward this to DR store support.

[John Gault]

I am too tired and am going to bed. I was up most of the night.
I will send email, etc when I wake - just a note now"
1) I get same error with any game I try to purchase via download.
2)






Order Number: DR96342165 Change Currency Hong Kong Dollar(HKD) Norwegian Krone(NOK) New Zealand Dollar(NZD) Japanese Yen(JPY) Mexican Peso(MXN) Danish Krone(DKK) Australian Dollar(AUD) Canadian Dollar(CAD) Pound Sterling(GBP) Euro(EUR) US Dollar(USD)
Platform Qty Delivery Method Stock Status Price Remove

Gary Grigsby's World At War


$39.99


Sub-Total $39.99




Shipping &
Handling Included

Promo Code





Total $39.99




For Minnesota, California and Washington state residents, applicable sales tax will be applied. Digital products sold into some European Countries will have local VAT (Tax) applied.




After clicking the purchase button I then get error message.

Thanks for your timely response and all.