Game Crashing with 1.201

[luftwaffe]

So far since installing the new 1.201 my game has crashed three times playing against the AI, it also could have been a problem with 1.200 but I didn't really play it since there was the transport undo move bug. With version 1.040 the game was always stable, in fact this is the first time I've had any problems. It could be my system but Fear witch is a far more system intensive game runs fine without any problems and that includes many other games I have installed. I was able to reproduce the same exact crash two times in a row invading England in the fall 1940 turn, the first crash I had was when I invaded Greece with land units but before initiating combat I attacked the Greece light fleet with a heavy fleet and then the dialog asking if you want to declare war on Greece didn't pop up and it crashed, the third was in the winter 1944 turn when it was the Japanese AI turn, these are all seperate games I started trying different moves. I have tried reinstalling the game with the 1.040 and then the 1.201 and then I got the crash with the English invasion. I do have a saved game file to floppy if you guys might want to take a look, also here is my dxdiag info

[luftwaffe]

I just wanted to post my exact error when I get the dreaded microsoft needs to close sorry for the inconvienence crap.   Faulting application  waw.exe, version 1.201.0.0, faulting module waw.exe, version 1.201.0.0, fault address 0x00064184. The other errors I got were little different but were almost  the same thing.  Also before anybody says anything I know my sound card driver is from 2004 but there really isn't much I can do about it, its a oem dell soundblaster and they well not update the drivers and creative does not have any updated drivers for oem cards.  Anyway as I  mentioned before the game always ran stable and was almost perfect with version 1.040 except for a few bugs like game deadlocks once in a great while.  I wonder if the problem has something to do with the AI, because it seems people playing email games are not having any problems. 

[luftwaffe]

I guess there's no support, I don't understand why these patches are not properly tested before release, I'm just getting a little frustrated after paying money for this game, and I would much rather play the game with 1.201 but its looking like I'll have to revert back to 1.040 or not play the game at all

[Erik Rutins]

Luftwaffe,

You posted your request this morning - we generally require 24 hours to respond. Unfortunately we don't have a dedicated support staff - we all share the duties as required.

We'll look into this and see if we can figur out what's causing this.

Do you still have the 1.200 patch file? It would be helpful to know if that also crashes for you.

Regards,

- Erik

[Joel Billings]

I'm sorry to hear about your recent problems. Can you duplicate any of these crashes from a save game? It's pretty hard to debug random crashes without a save or more clues. Usually games are played much more solo than PBEM, so I'd expect to be hearing from others if it was a common problem. If you have a save that crashes, please send it to 2by3@2by3games.com. It would help to know if you played 1.200 much and had any problems with that version.

[luftwaffe]

I have sent the saved game.  I don't mean to be rude it's just computers can be so ungodly frustrating sometimes and this is one of my favorite games.  I was really looking forward to playing this game with the new patch but I just seem to have problems.  There is a possiblilty that F.E.A.R which is a game I just recently got may have installed a audio or video codec thats conflicting with the game but that just a guess.  As a last resort I may reinstall windows to see if it clears up the problem.  Also I think one of the reasons you guys may not be hearing about more problems is that there just doesn't seem to be alot of people playing this game anymore, at least thats the way it looks on the forums. 

[Forwarn45]

It has been quiet lately, but I hope that there are others that come and go like myself. I got this game in late Spring of last year and the forum was busy. Anyway, it's one of my favorites too. I don't play as often as I used to - but I keep coming back for another game or more every month or two. I think you may be right also that there are a number of players just doing PBEM at this point, as I am. If you look at the number of hits for many of the posts, it is still fairly healthy.

Hope you get it working. [:)]

[Joel Billings]

I ran the save and it worked fine for me. Please post a dxdiag report for your computer. Does the crash always happen for you? Does it happen only when England falls? A video plays when London is taken so I'm guessing this is causing your problem based on your mentioning codecs.

[luftwaffe]

My dxdiag is under my first post. Anyway I did find a windows media player codec installed by F.E.A.R, I'm still not sure if this could be the problem but if the game has a hard time running with Morgan Stream switcher than there is definitely a possibility that it may have problems with other codecs installed by newer games.  As I mentioned the game ran perfectly fine before I got Fear.  I'm going to try a reinstalling Windows without Fear and see if that fixes the problem.  Thanks for the help, as I said I don't mean to be rude its just I was tired and getting really frustrated, computers can be such a pain in the ass sometimes.  

[rjh1971]

I think one of the reasons you guys may not be hearing about more problems is that there just doesn't seem to be alot of people playing this game anymore, at least thats the way it looks on the forums.

I started playing this game dic 05, and thouhg I don't usually make posts, I read the forum almost everyday, and as long as there are other players willing to play email games I'm going to stick to the game. Actually it's the main game I play, it has lot's of possibilities, and I really appreciate that the people who made it are still bringing out new patches, they wouldn't do that if it was a dead game cause nobody would report the flaws.
Maybe there were more people playing when it was first released, but I never found problems when wanting an opponent for a pbem, and hope it keeps that way.
Oh sometimes it also get crashes,but I keep playing it.

[luftwaffe]

Yes I do agree with you that its great they continue releasing patches, it shows they do care about the custumers more then these big company's like Atari for example.  I bought the Axis And Allies Rts game when it first came out, which was awful compared to the board game, by the way World At War is by far a thousand times better then that, and Atari has never once released one update, patch or anything for the game and many people get main thread cought unhandled errors all the time, just go to there forum and you'll see, and Atari's response is to just ignore them or blame the the people who bought the game. 

[hoski]

I'm having the same problem after installing the patch. Worked fine before that. Now he crashes regulary. Specially when entering AI combat animation. I'm running Rome-Total War in full scale on the same computer and therefore its funny that this rather simple game is crashing.
Had no problem running WAW in older version but after the patch he crashes normally after four or five rounds.

Guess something went wrong when they made the patch.

Now the game is almost unplayable

[&:]

[Forwarn45]

ORIGINAL: hoski
Now he crashes regulary. Specially when entering AI combat animation. [&:]

I haven't had problems with PBEM, but I was curious about this so I did a quick test. I set up all countries human controlled except Russia, which was controlled by AI. Played through '42 with combat animation on. No crashes for me.

But I wonder if this poster isn't on to something - particularly with some of the naval and opfire changes. I wonder if those who have had crashes have had problems during particular AIs turns such as the WA, where there is a lot of sea transport and naval movement. Anyway, just thought I'd share this. Sorry you guys are having problems.

[luftwaffe]

Like I said in my other post,  the crashes seem to happen just before the combat animations come on but it doesn't always happen,  I was able to duplicate it exactly when I tried to invade England, it would it say do you want ship to bombard? I clicked yes and the game crashed the same exact way twice.  I also  got the same error on a completly different computer.  I'm not trying to complain but if it is a  bug maybe they can get it fixed.  This new patch is the biggest change to the game since it was released so it wouldn't surprise me if there could be some problems but they just haven't ran into it yet because I don't remember ever having crashes with 1.040.  Once I did turn off combat animations, the game ran fine.

[BuddyThePug]

It happens to me in almost EVERY game. The common symptoms include crashes when large battles (i.e. more than 60 units would be on the animation screen, crashes before showing them). Or other anomalies in production, such as units produced Honshu after 1943 go to the last turn track and stick. The only thing that Honshu produces in my anomaly is research. Sometimes german naval units get *stuck* in the northern Baltic until Leningrad falls, then are released.

What the crashes in my system have in common are being later in the game, crash when trying to go to the Moscow falls video or any massive battle animation. I have the virtual memory setting maxed out, but 512 MB seems inadequate for this game. I'd guess the crashes are a product of memory leaks as time goes on in the game, or stack overflows. Any takers?

[Joel Billings]

In the original game, there was a crash in animations with over 60 units (or something close to that). This was fixed in the first patch. If you have patched the game to 1.040 or 1.200 or 1.201 you should not be getting animation crashes. If you still are, please send a save to jabgamer@2by3games.com. Otherwise, please post your dxdiag for your system and send a save that allows us to repeat the crash if you have one. Aside from problems with some 3rd party codecs, the game has been very stable since version 1.040 or before (about a year now), so hearing of crashes now is surprising and we need more info and/or saves to have a chance to narrow them down.

[luftwaffe]

I had the day off from work today so I decided to test the game using version 1.040, I played a game against the AI for over 8-10 strait hours and as I expected it ran perfect, not one single crash.  I can't explain why some people are having problems and others are not but I think for now I'm going to stick with 1.040.
 
I still have the error log from event viewer and the save game on a floppy from 1.201 when I tried to invade England and the game crashed just before the combat animation was supposed to come on.  I could send it if it would help.
 
I do hope whatever the problem is you guys can fix it.

[hoski]

what seems to work for me is to turn of the animation during AI turn. I played a whole game yesterday using that and it never crashed. The problem of course is to remember turning the animation of before finishing once round.

Once when i forgott to turn the animation off it of course crashed in the AI turn when entering combat animation.

But its strange that it only crashesh in AI combat animation and not otherwise. I have had battles with huges amount of units 60+ without problems.

The problem has something to do with virtual memory and i suspect that the game is leaking in that respect.

But this is most definately a bug in the patch.

[Timmeh]

ORIGINAL: luftwaffe

I still have the error log from event viewer and the save game on a floppy from 1.201 when I tried to invade England and the game crashed just before the combat animation was supposed to come on.  I could send it if it would help.

I do hope whatever the problem is you guys can fix it.

I'll bet you clicked yes when it aked if you wanted ships to bombard? I had the same crash when i attacked both Berlin and Tokyo in 1.201 games against the AI. When I replayed the turn and didn't bombard I didn't crash....perhaps that clue can help solve this bug?

[Joel Billings]

Please confirm exactly when the crash happens. Does it always happen just before starting combat animations? What is on the screen when it crashes? Are all the crashes during combat? At least one of you says it happens during AI attacks, while antoher seems to indicate it happens during human attacks as well. The more info you can give the better. Thanks.