Help me! I cannot install the remaster version

[Nazcatraz]

I have manually alt + ctrl + delete all the past Campaign Series Vietnam old version from my computer. But since I was manually deleting them instead of doing it through the Uninstaller, the game now keep saying I have the past version on my computer. And I cannot press on the Uninstall button on the prompt.

I have looked carefully and delete every single thing Campaign Series Vietnam related file on my computer. Yet I still cannot install the game. I don't know what to do now. Please help me out!

[Jason Petho]

https://kitselas-my.sharepoint.com/:u:/ ... A?e=D1XJl3

Install that and then let the remaster uninstall it.

Let me know if it works?

Don't forget to unzip the file.

[moichris]

Hi,
I cannot install the new game too, I have the following message at the end of the instalation:
Please insert disc#2 or 3, cannot find the path....

I have tried many times, always the same message.

Any help welcome

[moichris]

Capture d'écran 2025-02-22 103442.png (418.68 KiB) Viewed 593 times

[MaximKI]

Hi,
I cannot install the new game too, I have the following message at the end of the instalation:
Please insert disc#2 or 3, cannot find the path....

I have tried many times, always the same message.

Any help welcome

There might be a few reasons why this is happening, so please make sure to follow these steps and see if this resolves your issue:

1. Download the setup installer from the CSVN File Downloads section in the My Page part of the Matrix website. When we initially released the installer it was missing a part of the exe. There are supposed to be 2 files in this setup installer zip file. It's possible you downloaded the incomplete zip file before we resolved the issue.
2. Make sure to fully unzip the setup installer zip folder and then run the installer. The notification you see requesting a second disk refers to the 2nd part of the exe, which it should automatically detect if you've fully unzipped the file.

Let us know if this helps.

[monjoie]

need some help too

[Jason Petho]

Hmm, you might have to go to the folder and delete that file manually.

I'm not sure what that file is, I don't have it in my installation.

[MaximKI]

need some help too

Are you getting this error while uninstalling a previous version of Vietnam or is this during installation?

Just to make sure that there aren't installation issues - please make sure to do a complete uninstall of Vietnam, by running the installer and then manually removing the root folder for Vietnam, usually found here: \Matrix Games\Campaign Series Vietnam. Once you have done this, run the 2.00.01 installer.

[monjoie]

This is during the installation process
and after deleting everything.
still not working.

[Jason Petho]

https://kitselas-my.sharepoint.com/:u:/ ... A?e=D1XJl3

Try reinstalling the original version (in the link above) and then let the remaster uninstall it.

Let me know if it works?

Don't forget to unzip the file.

[Nazcatraz]

https://kitselas-my.sharepoint.com/:u:/ ... A?e=D1XJl3

Install that and then let the remaster uninstall it.

Let me know if it works?

Don't forget to unzip the file.

This worked. Thank you!!

[Jason Petho]

Thank you for letting me know, Nazcatraz!

[monjoie]

it didn't work for me.
maybe it's only the update and not the Game exe?

[Jason Petho]

The update doesn't include the lua5.1.dll file (nor the full install of the game).

So it is confusing what that file is and where it came from.

I would do the following process.

1. Click on the download link I provided above

2. Unzip the file.

3. Install the 1.30 CSVN

4. Use Windows ADD/REMOVE to uninstall the 1.30 CSVN

5. Go to the installation location and delete the entire folder which should be at C:/Program(x86)/Matrix Games/Campaign Series Vietnam

6. Reinstall the 1.30 CSVN

7. Download and UNZIP the 2.00 CSVN update. (this should be unzipped and there should be two files in the folder it unzips to)

8. Run the 2.00 CSVN and let it uninstall the 1.30 CSVN and install.

Hopefully that works.

[Jason Petho]

If that doesn't work, and if you're on skype or discord, I can try and help you live.

[Phoenix100]

I once ran into an issue where I did some manual deletion of the game and then couldn't install anything else because registry entries left, doh, and accordingly all the installers thought the game was still installed. To utterly and completely uninstall everything related to CSV I used a thing called Revo Uninstaller. Very easy to use, free version, worked a treat. Once everything was removed by that program I was able to do a fresh install no probs.

[Jason Petho]

That's a great program!!

Excellent recommendation.

Although it should be needed if you didn't uninstall it first, or reinstall the old version at the link above.

[monjoie]

I'have tried and deleted everything.
I must have a corrupted file somewhere.

otherwise no problem to install on the pc at the office.

Thanks anyway.

[Jason Petho]

https://www.revouninstaller.com/revo-un ... -download/

Install that, the free version will work. I use it!

Reinstall the v1.32

Uninstall with REVO

Then download and unzip 2.00

Install 2.00

[alwaysdime]

Always uninstall app and never delete them first. When an app installs it creates entries in the registry that can not just be deleted. Well you could, but if you don't know what your doing your system may never boot up.