White Screen

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FlatEric999
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Joined: Wed Apr 02, 2025 11:30 am

Re: White Screen

Post by FlatEric999 »

@VPaulus - thanks for the heads up about the new Intel driver for the integrated graphics. It wasn't showing up when I ran the 'check for updates' in the Intel driver app installed on my laptop, so I had to download and install using the link you provided (thanks!).

And the result .... drum roll.... it works!! :D

JTCS and CSME v3.00.1 now working properly - no more 'white screen of death' or funny mosiac effect where the map should be :) Many thanks for all your help!!
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VPaulus
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Location: Portugal

Re: White Screen

Post by VPaulus »

Just be careful when updating Windows, as sometimes Windows "loves" to install older Intel graphic drivers.
FlatEric999
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Joined: Wed Apr 02, 2025 11:30 am

Re: White Screen

Post by FlatEric999 »

Thanks for the tip - I'll keep an eye on it.

Cheers!
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MaximKI
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Re: White Screen

Post by MaximKI »

Hey everyone, today we released a public beta for Vietnam. You can see details HERE.

We're hoping the fix we applied in the public beta along with the recommendation to update Intel Graphics drivers will cover most, if not all, cases of this happening.
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Jason Petho
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Re: White Screen

Post by Jason Petho »

Post by MSchmit
Intel pushed out another integrated graphics driver in the last couple of days ( gfx_win_101.6734.exe ). Unfortunately, the white screen is back. I haven't tried rolling back to gfx_win_101.6732.exe yet. Maybe there will be another update in a couple days.
Post by MSchmit

Rolling back to the intel graphics driver gfx_win_101.6732 does solve the problem.
A relevant post down in the JTCS forum.
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VPaulus
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Re: White Screen

Post by VPaulus »

It's working for we with the new Intel drivers 32.0.101.6739:
https://www.intel.com/content/www/us/en ... ndows.html
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