Error - Shopping Cart

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PzKw43
Posts: 44
Joined: Fri Aug 20, 2010 10:14 pm

Error - Shopping Cart

Post by PzKw43 »

Checkout would not process a Credit Card payment.
PzKw43
Posts: 44
Joined: Fri Aug 20, 2010 10:14 pm

RE: Error - Shopping Cart

Post by PzKw43 »

Checkout did accept PayPal.
jedwardpita
Posts: 86
Joined: Tue Jan 19, 2021 8:21 pm

RE: Error - Shopping Cart

Post by jedwardpita »

I have had that happen once. I had to verify with the new CC company that the purchase was legit.
ObeseMonkey
Posts: 101
Joined: Fri Jun 05, 2020 1:31 pm

RE: Error - Shopping Cart

Post by ObeseMonkey »

This happened to me last night.
In the end the purchase went through. But twice and didn’t recognise on matrix store. I had only the confirmation emails, so had to register the games manually. I had it happen a few months ago too. It does appear to be on their end. Last time it was.
But I’m still waiting on supports reply about it charging me twice.
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
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Erik Rutins
Posts: 39641
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Error - Shopping Cart

Post by Erik Rutins »

If you are having any issues still, please contact support@matrixgames.com with your order info and they will help you resolve those issues.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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