[RESOLVED] Can't Reinstall CMO

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SeaQueen
Posts: 1432
Joined: Sat Apr 14, 2007 4:20 am
Location: Washington D.C.

[RESOLVED] Can't Reinstall CMO

Post by SeaQueen »

I've been looking forward to have the time to upgrade my CMO version, but it told me I had an incompatible version of CMO installed. I uninstalled CMO, with the intent to reinstall it fresh, but now the installer returns the message, "Setup has detected an incompatible version of Command: Modern Operations installed. Please uninstall Command: Modern Operations before restarting this installation setup." So I click on the "uninstall" button, and it does nothing.

I need help reinstalling. Something is not right.
KnightHawk75
Posts: 1850
Joined: Thu Nov 15, 2018 7:24 pm

Re: Can't Reinstall CMO

Post by KnightHawk75 »

PM'd you a solution, but it's still pending in my outbox, maybe your pm box is full and you may have to delete a few.
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SeaQueen
Posts: 1432
Joined: Sat Apr 14, 2007 4:20 am
Location: Washington D.C.

Re: Can't Reinstall CMO

Post by SeaQueen »

I got it. Thank you. I'll give it a try and let you know how it works out.
motoyuki1970
Posts: 13
Joined: Thu Jun 30, 2022 4:37 pm

Re: Can't Reinstall CMO

Post by motoyuki1970 »

I have a same problem to re-install CMO v1.05 B1307. I can't uninstall older versions remnants.
May I ask KnightHawk75, what is "pm box" and where is that?

Thanks.
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SamSlitherine
Posts: 304
Joined: Fri Feb 17, 2017 1:38 pm

Re: Can't Reinstall CMO

Post by SamSlitherine »

Sea Queen can you contact our support team and they will help you.

The update installer requires you to be on the latest remastered version. I have already wrote a detailed post here which i think may be similar to what you are experiencing:

https://www.matrixgames.com/forums/view ... 1&t=392804
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SamSlitherine
Posts: 304
Joined: Fri Feb 17, 2017 1:38 pm

Re: Can't Reinstall CMO

Post by SamSlitherine »

SeaQueen wrote: Sat Feb 18, 2023 8:10 pm I've been looking forward to have the time to upgrade my CMO version, but it told me I had an incompatible version of CMO installed. I uninstalled CMO, with the intent to reinstall it fresh, but now the installer returns the message, "Setup has detected an incompatible version of Command: Modern Operations installed. Please uninstall Command: Modern Operations before restarting this installation setup." So I click on the "uninstall" button, and it does nothing.

I need help reinstalling. Something is not right.
Does the uninstall button open a new window for you to uninstall the previous version? If you do that, the installer will uninstall what is needed from the incorrect version, and apply the remaster.
KnightHawk75
Posts: 1850
Joined: Thu Nov 15, 2018 7:24 pm

Re: Can't Reinstall CMO

Post by KnightHawk75 »

motoyuki1970 wrote: Mon Feb 20, 2023 9:09 am I have a same problem to re-install CMO v1.05 B1307. I can't uninstall older versions remnants.
May I ask KnightHawk75, what is "pm box" and where is that?

Thanks.
private message box ie.. your forum inbox. (you have a message from me as well )
Stuff support doesn't like me telling people but gets the problem resolved without jumping though hoops.
zacklaws
Posts: 443
Joined: Wed Jan 10, 2007 4:18 pm

Re: Can't Reinstall CMO

Post by zacklaws »

I have just had this exactly as described and I was pulling my hair out. I had completely deleted CMO, searched the harddrive for remnants, checked the registry and there was no trace of it to be found, but it kept coming up saying the version I has was incomptatible.

The solution I found was to install version V1.02 and then over top of that V1.03, both I had found on the harddrive of my PC.

I then tried to install the latest version, it told me my CMO was incompatible, it uninstalled it and then it installed the latest version with no issues
JEllery574
Posts: 1
Joined: Tue Feb 07, 2023 12:25 am

Re: Can't Reinstall CMO

Post by JEllery574 »

motoyuki1970,

Did you ever find a solution for this problem?
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