Crash report.

Close Combat: The Bloody First Tech Support Forum. Please post any issues found here.
Shadow_
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Joined: Sun May 31, 2020 6:34 am

Crash report.

Post by Shadow_ »

Hello,

So I've encountered a crash, and here I am to report it.

It happens after I click the "Next" button, right after the victory screen of the Djebel Berda map.

I'm playing with the 1.1.4 beta.

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Shadow_
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RE: Crash report.

Post by Shadow_ »

I have also another issue in the same campaign, the groups icons in the "Soldiers" tab don't appear anymore.


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PipFromSlitherine
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RE: Crash report.

Post by PipFromSlitherine »

Is this repeatable from a savegame? If so could you please post the save for the team to look at.

Cheers

Pip
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Shadow_
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Joined: Sun May 31, 2020 6:34 am

RE: Crash report.

Post by Shadow_ »

Yes, it is. Here the save in attachment.
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SteveMcClaire
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RE: Crash report.

Post by SteveMcClaire »

Thanks Shadow. I was able to reproduce the problem and we'll get the fix in the next update.

In the meantime here is a fixed saved game.
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GRANDCAMPAIGN.zip
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Shadow_
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RE: Crash report.

Post by Shadow_ »

Thank you !
mrob1169
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RE: Crash report.

Post by mrob1169 »

Hi, I've been greatly enjoying the game but recently had this same error. Does that mean I cannot continue the campaign I am playing?

I have attached the saved game in case it can be salvaged.
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SteveMcClaire
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RE: Crash report.

Post by SteveMcClaire »

mrob1169 -- the update to address this issue should be out 'soon.' You should be able to continue the game after that.
mrob1169
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RE: Crash report.

Post by mrob1169 »

ORIGINAL: Steve McClaire

mrob1169 -- the update to address this issue should be out 'soon.' You should be able to continue the game after that.

Terrific, thank you.
mrob1169
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RE: Crash report.

Post by mrob1169 »

ORIGINAL: Steve McClaire

mrob1169 -- the update to address this issue should be out 'soon.' You should be able to continue the game after that.

Any idea when the next update will arrive? Also, if I start over with a new campaign am I likely to encounter the same crash loading a saved game at some point?
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PipFromSlitherine
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RE: Crash report.

Post by PipFromSlitherine »

The beta version is live on Steam right now. Once it has had some testing it will be released across all platforms.

Cheers

Pip
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mrob1169
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RE: Crash report.

Post by mrob1169 »

I installed the 1.1.6 beta and the game throws an unhandled exception when I try to load my saved game. Normally I would include a screen capture but I was not able to do that when the error message box was displayed.
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PipFromSlitherine
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RE: Crash report.

Post by PipFromSlitherine »

A screen capture of the crash message isn't necessary if you are able to send the error log to us. You can of course also attach the error log specifically to a post.

Cheers

Pip
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mrob1169
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RE: Crash report.

Post by mrob1169 »

ORIGINAL: PipFromSlitherine

A screen capture of the crash message isn't necessary if you are able to send the error log to us. You can of course also attach the error log specifically to a post.

Cheers

Pip

Okay, where is the error log written?
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PipFromSlitherine
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RE: Crash report.

Post by PipFromSlitherine »

Documents/My Games/CloseCombatTheBloodyFirst and is error.log (for the last run) or datestamped error logs for prior crashes.

Cheers

Pip
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mrob1169
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RE: Crash report.

Post by mrob1169 »

Okay here is the most recent error log.
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DefeatistAttitude
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RE: Crash report.

Post by DefeatistAttitude »

Have been trying to report crashes here, but each time I try I get this message:

You are not allowed to post links, emails or phone numbers for 7 days from the date of your tenth post.
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PipFromSlitherine
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RE: Crash report.

Post by PipFromSlitherine »

ORIGINAL: mrob1169

Okay here is the most recent error log.
Are you also sending the logs to us on restart, as I can't find a log matching this one.

Cheers

Pip
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mrob1169
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RE: Crash report.

Post by mrob1169 »

ORIGINAL: PipFromSlitherine

ORIGINAL: mrob1169

Okay here is the most recent error log.
Are you also sending the logs to us on restart, as I can't find a log matching this one.

Cheers

Pip

Yes, I have been selecting "Yes" when prompted for permission to send the error log. I did it again just a minute ago. I answered "Yes" when prompted and I have attached the latest log file to this post.
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PipFromSlitherine
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RE: Crash report.

Post by PipFromSlitherine »

Found it. Thanks a lot. The team will take a look.

Cheers

Pip
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