multiplayer login error

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Bulle
Posts: 3
Joined: Fri May 18, 2018 5:51 pm

multiplayer login error

Post by Bulle »

Hi,
My buddy and I have played this game via the lobby system many times.
But today we cannot login. it says:

lobby user login failed,unknown error

Any help is appreciated.
RD Knight
Posts: 77
Joined: Thu Mar 15, 2018 11:46 pm

RE: multiplayer login error

Post by RD Knight »

The login problem has been going on since at least May 15 (when noticed it). I notified the Support group about it then and got a reply back that they had done some software upgrades and that it had been tested. I have had an ongoing dialogue with the support group since to remind them that the problem still exists. Matrix/Slitherine appears to have not given the problem a high enough priority to get it corrected! It’s a shame that it seems to appear they are ignoring the game.
Danne
Posts: 2
Joined: Fri May 18, 2018 6:26 pm

RE: multiplayer login error

Post by Danne »

same problem with Panthers in the fog. reported but it seems neglected :(
RD Knight
Posts: 77
Joined: Thu Mar 15, 2018 11:46 pm

RE: multiplayer login error

Post by RD Knight »

Well, now it is May 20th at 0700 PDT and the Lobby login is still inoperative.
Bulle
Posts: 3
Joined: Fri May 18, 2018 5:51 pm

RE: multiplayer login error

Post by Bulle »

ok guys thanks for replying anyway.
I have a post at slitherine, got an answer that says they are looking into it.
So hope they do.
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PipFromSlitherine
Posts: 1502
Joined: Wed Jun 23, 2010 7:11 pm

RE: multiplayer login error

Post by PipFromSlitherine »

There is a server issue which the team are having trouble tracking down. We are sorry for the inconvenience.

Cheers

Pip
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Bulle
Posts: 3
Joined: Fri May 18, 2018 5:51 pm

RE: multiplayer login error

Post by Bulle »

Today i got no error in the lobby, so I think its fixed.

cheers to the team.
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