Crash at start up

[soloje1]

WINDOWS 7 /64 FRENCH version

at launch, the game crash after few second giving this error message : look below



I try to play on my lab top , same error message and a friend also have the same issue on his computer
I suspect that some last update of windows 7 create this issue
I tried to install again all the game 1.38 and version before without any succes

[soloje1]

[PenCapChew]

I get a similar error with my English version of CoH. I have Win 7 as well with latest patch.

[PenCapChew]

http://

[PenCapChew]

[VPaulus]

We are working on the issue and we hope to be able to fix it very soon.
We apologize for all the inconveniences.

[redmortis]

I just purchased all 3 Conflict of Heroes titles and they do not work.
I have the exact same start up crash as PenCapChew.
Come on guys. Any idea how soon this will be fixed?
How about a refund?

[VPaulus]

Hi Guys,

Please download the patch to fix this issue from the link below:
ftp://ftp.matrixgames.com/pub/Conflicto ... e-v139.zip

[PenCapChew]

Hey VPaulus,

That patch has solved my issue. I was able to log into the game without any crashes. Hopefully this patch will work for others. Thank you for taking the time to address the problem quickly.

[redmortis]

Thanks guys! The patch worked. Great response time. [:)]

[o6dukeleto]

I get this same error when trying to play the demo and I cannot seem to apply the patch to the demo.

Since I cannot play the demo to see if this works on my system, I am not willing to purchase the game.

can you update the demo?

[adrianoku]

Hi guys, just installed the last version but it crashes at startup, also during installation when prompting for the installation path, it is empty...

this is the error:

Descrizione:
Stopped working

Firma problema:
Nome evento problema: APPCRASH
Application Name: HexGame.exe
Application Version: 1.39.5512.22560
Application Timestamp: 54d10611
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e0434f4d
Exception Offset: 0000c42d
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040

Have win7 64bit
Any ideas?

[neotom]

Since I expirience same problem (SpriteFont issue) I have question is there a possibility to fix this in demo version?
Am I somehow able to run demo?
Does 1.39 patch apply for demo?

Thanks in advance.

[tsnouffer]

A 1.2GB patch?!

[neotom]

I have tried to install 1.30 patch (1,23Gb) on my demo but it asks for serial number...

Any ideas how to launch the demo on Win7 64-bit?

[adrianoku]

I've installed the 1.39 patch but the error is still there. Installed also in a win xp sp3 pc with same results... I PAYED for it how can I play IT !!!

EDIT: found a log where it says that can't find a folder "resources" in the game installation folder, and infact it doesn't exist...

[adrianoku]

Ok resolved by the excellent team of support. After opening a ticket they've sent me the download link for the game then updateed to v1.39. Now it works fine.

[BONDU]

ORIGINAL: o6dukeleto

I get this same error when trying to play the demo and I cannot seem to apply the patch to the demo.

Since I cannot play the demo to see if this works on my system, I am not willing to purchase the game.

can you update the demo?

Same for me. Could you update the demo ? Thanks a lot !

[giffin]

Not sure the demo of COH 1.8 is still being supported here but i couldn't get my version of the demo to work. The patches ask for a serial number so that didnt work.Its the same "Spritefont" error screen that everyone gets when you click to start the game. Any ideas?
thanks! [&:]

[zakblood]

no sorry demo is no longer supported