Scaling is messed up in Universe, barely playable.

Post bug reports and ask for support here.

Moderators: elliotg, Icemania

Post Reply
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

I just got Universe and the font scaling is really off. I always had trouble in the menu but I fixed it by loading a game and going back. That doesn't work anymore and the game UI is too small now.

I tried disabling scaling on the .exe, same. I set scaling to 100% and rebooted, menu works fine but UI still too small.

My resolution is 3200x1800 (very high) and the scaling is usually at 200%.

EDIT: Damn, should've put in tech support. Can't delete the post :(
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

Any help? Is there a support email? I cannot find one.
User avatar
Icemania
Posts: 1847
Joined: Wed Jun 05, 2013 9:14 am
Location: Australia

RE: Scaling is messed up in Universe, barely playable.

Post by Icemania »

There is a support e-mail in the Tech Support Forum via the Tech Support FAQ.
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

Thanks!
User avatar
Erik Rutins
Posts: 39640
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Scaling is messed up in Universe, barely playable.

Post by Erik Rutins »

Hi Ghost Matter,

Is this with v1.9.5.1? Was it any different for you with v1.9.5.0?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

I never tried 1.9.5.0 before. I got the game Friday and 1.9.5.1 was the version on Steam. Here's a set of screenshots for 1.9.5.1.

I just downloaded the one from Matrix and it works the same way as before Universe: the loading window is a nice size. Then, as before, the main menu loads, the Galactopedia and menus (except main with New Game, etc.) are all off (in bottom-right of screen) so I just load a random game; the UI is perfect. I go back to the main menu and all works fine now. Everything is as it was. The problem is definitely 1.9.5.1.

My ticket is #2014060210000342
SGA
Posts: 3
Joined: Thu Jun 05, 2014 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by SGA »

I have also reported this as a bug on the Matrix help desk (ID #18312). I have the identical problem on a macbook pro with retina display and Bootcamp running Windows 8.1 64bit. The game is now unplayable. Any workaround or fix would be very much appreciated as the game is entirely unplayable now.

[Edit] Also downloaded the 1.9.5.2 beta which did not help.

Shane
User avatar
elliotg
Posts: 3930
Joined: Mon Sep 10, 2007 9:32 am

RE: Scaling is messed up in Universe, barely playable.

Post by elliotg »

Thanks for those reports. We are looking at specific areas that can be scaled up to be better viewable on larger screens.

In the next update (1.9.5.3) we have enabled scaling for the Empire Navigation Tool at screen left.

If you have specific areas that you'd like to see improved, please list them (screens, etc).

Thanks
Elliot
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

Thanks for the answer, it's greatly appreciated. I had sent you a message but I can't see it in my sent, I think it got lost along the way.

The thing is that it used to work before (I updated the imgur album with screen froms 1.9.5.1), though it needed a workaround. All the in-game screens were fine and now they're all too small and the main menu is incredibly large. So really, it'd be everything that needs a fix.
ldog
Posts: 90
Joined: Mon Jun 02, 2014 9:30 pm

RE: Scaling is messed up in Universe, barely playable.

Post by ldog »

ORIGINAL: elliotg

If you have specific areas that you'd like to see improved, please list them (screens, etc).

Thanks
Elliot

All of them. And resizeable windows as well, so we don't have just 2 lines that we have to scroll endlessly through.
The UI reminds me of MOO2 (but that is 1 place being compared to MOO2 isn't a plus...don't worry, DW is still the spiritual successor to it in my book) :P
User avatar
Wanabe
Posts: 30
Joined: Sun Jun 01, 2014 3:33 am
Location: New Zealand

RE: Scaling is messed up in Universe, barely playable.

Post by Wanabe »

Please look at the diplomacy text when the colour of the text is set to the "mutual defense pact" colour. I find it extremely difficult to read currently. Perhaps an outline around the text could be useful?

Also posted some possible UI alterations here:

http://steamcommunity.com/app/261470/di ... 915727053/
solops
Posts: 1059
Joined: Thu Jan 31, 2002 10:00 am
Location: Central Texas

RE: Scaling is messed up in Universe, barely playable.

Post by solops »

ORIGINAL: Ghost Matter

I just got Universe and the font scaling is really off. I always had trouble in the menu but I fixed it by loading a game and going back. That doesn't work anymore and the game UI is too small now.

I tried disabling scaling on the .exe, same. I set scaling to 100% and rebooted, menu works fine but UI still too small.

My resolution is 3200x1800 (very high) and the scaling is usually at 200%.

EDIT: Damn, should've put in tech support. Can't delete the post :(


Odd. I have never had any scaling problems.
All that is necessary for the triumph of evil is that good men do nothing.-Edmund Burke
Liberty lies in the hearts of men and women; if it dies there, no constitution, no law, no court can save it.-Judge Learned Hand
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

ORIGINAL: solops
Odd. I have never had any scaling problems.

What resolution are you running? If you're under 2000x2000, no wonder.
SGA
Posts: 3
Joined: Thu Jun 05, 2014 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by SGA »

Seconded - everything is too small at anything over 2000x2000. It's hard to impossible to even start a new game with the game customization screens. Every piece of text is too small on a notebook-sized screen (Macbook Pro in my case)

Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

Hi,

The Main Menu and Splash screen are much better, appreciate it. The game and sub-menus are still too small though.
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

This is still happening. Could we have a ini file option to change it to what it was before 1.9.5.0?
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

ORIGINAL: Ghost Matter

This is still happening. Could we have a ini file option to change it to what it was before 1.9.5.0?
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

Hi,

The issue is still happening. Is there any chance of a "legacy mode" maybe?
Ghost Matter
Posts: 40
Joined: Sun Oct 03, 2010 9:15 pm

RE: Scaling is messed up in Universe, barely playable.

Post by Ghost Matter »

Necroposting just to state this has never been fixed. It's disappointing as it used to work in a previous version. Also, larger monitors/resolutions are even more common than 2½ (nearly 3!) years ago.
Post Reply

Return to “Tech Support”