Reforged issue (Steam Install)

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TheWombat_matrixforum
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Reforged issue (Steam Install)

Post by TheWombat_matrixforum »

So, I bought Reforged on Steam. Got the key and registered here as well. I go to run the game, and while the scenarios show up in the game for choosing, when I try to run them I get a message saying I have to buy and install the expansion pack. Which I just did.

Soooo, how the heck to I actually play this thing?

EDIT: I should point out that the splash screen when I start the game is for Reforged. I redownloaded the whole shebang from Steam, and still it won't let me play the Reforged scenarios.
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Erik Rutins
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RE: Reforged issue

Post by Erik Rutins »

Hi TheWombat,

Just to make sure we're on the same page, do you also have Red Storm via Steam and was it installed and working fine there before you purchased Germany Reforged? You can purchase either release through our store or Steam, but for both to work on Steam, you need both the base game and the expansion installed there.

Please also try renaming the flashpoint.ini in your installation folder to flashpoint.back and restart the game to see if that changes anything.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Erik Rutins
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RE: Reforged issue

Post by Erik Rutins »

Please also try deleting all the files in the game folder, then reinstalling through Steam.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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TheWombat_matrixforum
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RE: Reforged issue

Post by TheWombat_matrixforum »

I did all that. I've deleted and redownloaded it twice. It still shows the Reforged splash screen, and display the scenarios, but will not run them, telling me my version doesn't support them, and to buy the expansion. Which I already did. So, there's something wonky going on. Everything was working fine (base game) via Steam before this.
schmolywar
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RE: Reforged issue

Post by schmolywar »

I have the same issue. Just bought the expansion.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
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niemand303
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RE: Reforged issue

Post by niemand303 »

Deleting .ini file doesn't help me too. I hope a working solution could be found soon. :)
schmolywar
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RE: Reforged issue

Post by schmolywar »

Where is this ini. file to be found? I cant find it in my steam folder.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
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Erik Rutins
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RE: Reforged issue

Post by Erik Rutins »

For me on Steam it's located here, just change the drive letter to wherever you have Steam installed.

D:\Program Files (x86)\Steam\steamapps\common\Flashpoint Campaigns Red Storm
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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schmolywar
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RE: Reforged issue

Post by schmolywar »

Right so can you actually see the name ini. behind any files there?
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
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spelk
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RE: Reforged issue

Post by spelk »

I'm having the same issue, tried uninstalling/re-installing both the game and the DLC. Does it matter my original was the Players Edition? Also tried the renaming of the flashpoint.ini file, to no effect.

Here's the message:
Image

FCRS is reporting version 2.0.10. I see the Germany Reforged loader screen, before clicking Play Game.
schmolywar
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RE: Reforged issue

Post by schmolywar »

Screenshot. Help me find where it it.
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"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
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spelk
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RE: Reforged issue

Post by spelk »

ORIGINAL: schmolywar

Screenshot. Help me find where it it.

It's the file labelled "flashpoint", your Windows must be set to hide file extensions- so you're not seeing the .ini, but that is the ini file.
schmolywar
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RE: Reforged issue

Post by schmolywar »

Ok thanks. Yes it still does not solve the issue.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
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CapnDarwin
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RE: Reforged issue

Post by CapnDarwin »

Guys,

We need some info to track this glitch down.

1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)?
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)?
3. What Version of the game are you on?
4. Are you a new user or upgrading and adding Reforged?
5. Can you play Red Storm scenarios?
6. Is your Steam install in the default directory?
7. What OS are you on?
8. Are you an Admin on the system?
9. What language do you use?
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10?

If you guys can get us these answers it will help us narrow down the glitch.

Thanks and sorry for the trouble.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
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RangerX3X
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RE: Reforged issue

Post by RangerX3X »

In the beta FCGR showed in the Registry Editor as installed to C:\Matrix Games…which is a no go for us Steam users. Is it possible that the Steam installer for the battle pack is looking for files in the wrong place such C:\Matrix?
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schmolywar
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RE: Reforged issue

Post by schmolywar »

ORIGINAL: Capn Darwin

Guys,

We need some info to track this glitch down.

1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)? - Yes
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)? - No
3. What Version of the game are you on? - 2.0.10
4. Are you a new user or upgrading and adding Reforged? Adding reforged. Not a new user.
5. Can you play Red Storm scenarios? - Yes
6. Is your Steam install in the default directory? - Yes
7. What OS are you on? - Windows 7
8. Are you an Admin on the system? - Yes
9. What language do you use? - Norwegian
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10? - Mine is registred as the 2.09 beta. I deleted it after a while. I had to get my steam key and re-download it from there. So now only steam.
If you guys can get us these answers it will help us narrow down the glitch.

Thanks and sorry for the trouble.


BTW im not sure what you mean with "thank you dialog". There is no thank you on the screen.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
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spelk
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RE: Reforged issue

Post by spelk »

ORIGINAL: Capn Darwin
1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)?

Yes.
ORIGINAL: Capn Darwin
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)?

No.
ORIGINAL: Capn Darwin
3. What Version of the game are you on?

2.0.10
ORIGINAL: Capn Darwin
4. Are you a new user or upgrading and adding Reforged?

Adding Reforged.
ORIGINAL: Capn Darwin
5. Can you play Red Storm scenarios?

Yes.
ORIGINAL: Capn Darwin
6. Is your Steam install in the default directory?

Nope.

D:\Steam\steamapps\common\Flashpoint Campaigns Red Storm
ORIGINAL: Capn Darwin
7. What OS are you on?

Windows 8.1
ORIGINAL: Capn Darwin
8. Are you an Admin on the system?

Yes.
ORIGINAL: Capn Darwin
9. What language do you use?

English (United Kingdom).
ORIGINAL: Capn Darwin
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10?

Yes, but its not installed, just the Steam version.

Hope that helps.
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RangerX3X
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RE: Reforged issue

Post by RangerX3X »

ORIGINAL: schmolywar
ORIGINAL: Capn Darwin

Guys,

We need some info to track this glitch down.

1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)? - Yes
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)? - No
3. What Version of the game are you on? - 2.0.10
4. Are you a new user or upgrading and adding Reforged? Adding reforged. Not a new user.
5. Can you play Red Storm scenarios? - Yes
6. Is your Steam install in the default directory? - Yes
7. What OS are you on? - Windows 7
8. Are you an Admin on the system? - Yes
9. What language do you use? - Norwegian
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10? - Mine is registred as the 2.09 beta. I deleted it after a while. I had to get my steam key and re-download it from there. So now only steam.
If you guys can get us these answers it will help us narrow down the glitch.

Thanks and sorry for the trouble.


BTW im not sure what you mean with "thank you dialog". There is no thank you on the screen.
I think they mean this:

Image

I get it now that I updated to 2.0.10 but I have yet to purchase the battle pack so I am not sure why it is there.
Image
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CapnDarwin
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RE: Reforged issue

Post by CapnDarwin »

RangerX3X, probably from the beta, but that may be a clue as well. I've got two guys on steam with the same MO. Not seeing the Thank You dialog, but seeing the reforged launcher.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
TheWombat_matrixforum
Posts: 466
Joined: Sat Aug 02, 2003 5:37 am

RE: Reforged issue

Post by TheWombat_matrixforum »

ORIGINAL: Capn Darwin

Guys,

We need some info to track this glitch down.

1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)?

Yes

2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)?

No

3. What Version of the game are you on?

2.0.10

4. Are you a new user or upgrading and adding Reforged?

upgrading and adding


5. Can you play Red Storm scenarios?'

Yes

6. Is your Steam install in the default directory?

Yes

7. What OS are you on?

Win 7 64bit


8. Are you an Admin on the system?

Yes

9. What language do you use?

English

10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10?

I have it but it's not installed.


If you guys can get us these answers it will help us narrow down the glitch.

Thanks and sorry for the trouble.
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