Serial Number error issue

[simovitch]

If you are getting this error, I need some information so I can figure it out:
There is an error with your serial number as entered. Please contact support@matrixgames.com for assistance

1. What is your error code?

2. Do you have 3 files in your main installation folder called:
eaglecom.exe
eaglecom.cdd
serialreg.txt

Thanks.

[planetbrain]

Get this error running btr.exe through dxwnd but NOT if run directly. Error code = -1073741819. The folder does contain your 3 mentioned files

[planetbrain]

Should add that version no. shown is 1.06.05 & no similar issues prior to last update.

[Recognition]

I have all 3 files mentioned in Directory.

eaglecom.exe has stopped working
1073741819

[simovitch]

This particular error seems to be related to sound settings and directx. I'm not great at fixing these but it sounds like a compatibility issue.

OK, what happens when you try these 2 things:

1. In DXWnd, delete the current EDBTR profile and re-import EDBTR.dxw from your game directory and run it.

2. set the properties of eaglecom.exe and btr.exe to run as administrator and windows 8 compatibility.

also see this page: https://answers.microsoft.com/en-us/win ... e524b422ac

[Recognition]

ORIGINAL: simovitch

This particular error seems to be related to sound settings and directx. I'm not great at fixing these but it sounds like a compatibility issue.

OK, what happens when you try these 2 things:

1. In DXWnd, delete the current EDBTR profile and re-import EDBTR.dxw from your game directory and run it.

2. set the properties of eaglecom.exe and btr.exe to run as administrator and windows 8 compatibility.

also see this page: https://answers.microsoft.com/en-us/win ... e524b422ac

Tried 1. Same problem.
Tried 2 ....and can get into game.
So it seems that DXWnd does not work in this case.

[planetbrain]

Deleted

[planetbrain]

I believe I have found out something, perhaps inconclusive, about this issue. Deleting the file winmm.dll from the dxwnd directory stops the error message.(ie the game runs)
Further tests/research pending.
(Edit):
A different version of winmm.dll works - in my case a 146Kb version digitally signed 26Sep2020.
The replaced version was 137Kb & not digitally signed.

[Recognition]

ORIGINAL: planetbrain

I believe I have found out something, perhaps inconclusive, about this issue. Deleting the file winmm.dll from the dxwnd directory stops the error message.(ie the game runs)
Further tests/research pending.
(Edit):
A different version of winmm.dll works - in my case a 146Kb version digitally signed 26Sep2020.
The replaced version was 137Kb & not digitally signed.

Deleting the winmm.dll does indeed work. I can now get into the game via DXWnd, thou I'm not sure I can see any difference with DXWnd or without using compatibility mode. My only gripe now is the speckled Duck egg looking Map.

[simovitch]

OK so part of the problem here is that DXWnd is evolving and the configuration file provided with the game is not evolving with it. The version I have (.50) doesn't even have winmm.dll in it but I see the latest version is .58

You could try downloading and running 0.50 and see how that works. In the meantime I'll look into this more.

EDIT:
VERIFIED I get the same error as you folks if I run the latest version... so you need to stick with v2_05_50_build which is still available on the "Sourceforge" website:
https://sourceforge.net/projects/dxwnd/ ... t%20build/

Thanks for working through this with me. I'm going to change the DXWnd made easy thread.

[Recognition]

Thanks for that....v2_05_50 working, .58 working when winmm.dll removed. I don't know if there is any difference...... ?