Bug Reporting

[Tom 1]

Hallo,

I found one minor thing in the Tunisia 1943 scenario.
The 25th BR Tank Brigade is using the soviet Churchill IV.

[Denniss]

Thanks for reporting, will look into it, some FF units also have ROM/HUN/GER guns.

[dmtheo59]

Steam version.

I've been away from game for a few months. Tried to play today. The game launches to the opening Interface, then when I click the start button, the game will open in a window with sound but the window screen is blank. All drivers on computer are up to date. The game is up to date. I ran Steam's integrity check, all is fine.

I ran across some threads with others having same issue and no one had a fix only a work around...select ESC key until the main menu comes up...this did work. But would like to have it fixed.

I have WitE and the same thing happens.

PS, love the game!

[GeneralDad]

I mis-clicked something and a British static division joined in the Normandy beach invasion - landing in France.

[kentkroeckel]

I just recently had to quit a campaign game on turn 8 due to Axis depots changing to Zero. Some depots started to change on turn 3 and by turn 8 all depots were switching to 0. I reinstalled game to see if that was the problem but still had it happen again on second game attempt. I resigned on turn 3. My opponent and me both have the most recent version 1.02.59 installed. In this second attempted game all depots located in Sicily are at Zero along with a few in Germany and France. They are all ports too, except for two. I had not created any new depots on this second game but still had this problem. Interestingly, all the changed depots register complete emptiness. Only the black bar of capacity is present. I have screen saved examples of the second game on Germany's turn 3. I have run a test game on my own computer to turn 4 as single player and hot seat with no problem. Only when turn-data is sent to Matrix server does something happen. I submitted a tech order but they recommend for me to go to this bug forum. I am at a loss as to what to do.

[kentkroeckel]

I guess I can only put one picture per post so here is second picture of Sicily depots on Axis turn 3.

[kentkroeckel]

My third post for my third screen save. They say a picture is worth a thousand words. I hope so in this case. This screen shot is of two land depots that have been switched to 0 in France. Paris being one of them.

[kentkroeckel]

Hello Mr. Red Lancer and thank you. I have good news! I still have the game on Germany's turn 3. I believe I had not moved and done a save with the turn, yet I could be wrong. I will send a save of it right now to you. By the way, this has never happened before to me. The multi player has always been reliable. Also, be aware that I am not computer savoy; just the basics. Yet as far as WiTW is concerned I do have a good grasp of rules so that is why I was surprised to see depots changing priority on their own. I think more telling though, is that all the changed depots were completely void of supply or movement of supply. The only item remaining was the black capacity bar. That seems to indicate more than just a change of priority, removal of supply from the game.

I have sent the save turn to the server. It is 1943-1945 campaign multi player with normal options & preferences. Only item not active is "EF active." Player name for Axis is myself "Kent Kroeckel" real name. My opponent is "Uteman58" real name Stan Mitchell. I will be sending the save for the game on August 17, 10:00 am Mountain time USA; which is -6 hours on your clock for Matrix Games I think. I do not know if you need all the details of the game to locate it on the server but I want to make sure you have all that I can provide. Thank you for your help in this mysterious problem. E-mail is kentkroeckel@earthlink.net phone is 303-548-1571

[kentkroeckel]

Hello again Mr. Red Lancer. A quick update. I sent the game save for Germany's turn 3, which is still an active challenge. And then I thought; maybe, I could send the resigned game by Uteman58. This challenge ended on turn 8 and is the first game where German depot changing and disappearing supply was observed. The server said it saved it so there might be both games there for you. I have included a screen shot of German depots from turn 8 of the first game. I hope this will be of some assistance.Sincerely, Kent Kroeckel.

[kentkroeckel]

I think I need pest control Ha. I apparently have stumbled onto another code bug. I started game #4 with Uteman58 on Sunday. Same setup; that being, I am Axis and Uteman58 is Allies. All options are active with exception of (East Front Control) active. There was absolutely no use of instant messaging in this game due to concerns of " " issue. There had also been a three day separation of any games retired from and started, since on game #3 it pulled instant messaging from the previous game. That I believe was due to having a game retired from and started on the same day with the same players. This brings me to game #4. Due to all the challenges of starting a campaign game, I decided to maximize Axis naval interdiction by utilizing Italian air HQ's. A risky endeavor indeed! As you know, the minimum of any HQ is four air missions. Of course those with high air command along with high administration can do more. I was able to get 71 air missions on map. Yet I did notice many orange lines appearing between air HQ's and their bases when I got above 60. I believe the system was overwhelmed and this could have triggered what happened next. Depots in Sicily, some in mainland Italy, and some depots in Germany flipped to 0 again. Almost all of depots are ports and are the same ones that changed previously due to " " being used. The game is active on turn 3 for Germany, which is the first turn from the server for Germany after Axis have had an opportunity to move pieces and conduct a turn sequence. I have not moved any units or conducted any action on this turn so you will be able to see what came back to Germany after server processed Allied turn. I sent a save at 12:00 am my time, Mountain so with daylight savings I believe it is -6 hours UTC time. I have also included a screen shot of naval interdiction and the added orange lines.

Sincerely, Kent Kroeckel,

[uteman58]

I am referencing the current bug report from KentKroeckel. Reviewing the phase sequence leads me to think the axis logistics is processed on my local cpu before saving to the game server. Is this correct?
My PC specs:
i7 2.6GHz
16Gb RAM

[kentkroeckel]

Hello Mr. Red Lancer I hope your day is going better than mine. Just a thought of a simple cure for the Axis flipping depots to 0; purge all four games from Server. There are 3 in resign status and 1 active. I think this could remove any connection to " " problem. I would then remove server information on my PC data save. I think this might work. Sincerely, Kent Kroeckel.

[ffbrh25]

During launcher, it stalls and wont continue into the game, have to force close the program everytime, the game had worked before for about 5 times and now it highlights the option to start the game but than freezes can not choose anything else again force close the program, would like not to return this game was fun the 5 times i played. thankyou

[ffbrh25]

During launcher, it stalls and wont continue into the game, have to force close the program everytime, the game had worked before for about 5 times and now it highlights the option to start the game but than freezes can not choose anything else again force close the program, would like not to return this game was fun the 5 times i played. thankyou

Screenshot War inWest.png (634.84 KiB) Viewed 1617 times

[Denniss]

do you use the matrixgames or steam verison of the game?
For the Matrixgames version I believe its possibly to bypass the launcher by directly launching the game executable from the installation folder

[vilcum]

Error at loading saved (PBEM server) game

after making two times (thanks a runtime c++ error on execution) one of the the most busy air turn I can remember I saved it before execution , then removed all plug ins (art) , to execute it, after that I tried to SAVE the game receiving a "decryption error" and a "game could not save".

Now the game does not load, with the message
Error during decryption. Error 0x40009008

I am playing the STEAM version, I own keys for non-steam base game ,but no access out of Steam to the TORCH DLC (necessary for the extra air HQ scenario), as I (sadly) buyed the dlc on steam.

Any idea?

[uncajerf]

Hi,

I'm running the game @ 3440x1440 Fullscreen, and have myriad graphical issues with menus -=- text overwriting etc.





Thanx.

EDIT: Well, I don't know if the screenshots are showing or not. I can't see them. What am I doing wrong?

[Zeckke]

hasta la vista baby¡¡

yes is me who has 16 turns¡ to victory

hasta la vista baby'¡¡¡

[kentkroeckel]

Hello to Mr. Red Lancer. I do not know if this is a bug issue after last update to WITW game version or simply a glitch. I have a campaign game that has been abandoned for nearly two months. Last activity was by me on June 27, 2023 which makes this nearly a two month delay. Yet I believe customary, games go to termination after 30 days of inactivity. I guess I will know for sure when September 1 comes and the game does not cycle itself as concluded. I would be happy to give the name of person who abandoned the game so you could see it immanently Mr. Red Lancer but that would be inappropriate educate on my part. I look forward to your reply Mr. Red Lancer.

Best regards, Kent Kroeckel

[kentkroeckel]

To Mr. Red Lancer. Thank you for your quick response to the bug or clinch to that challenge which was abandoned. Less than 24 hours you rectified it. Shows you still support WITW despite age of game.
Best regards Kent Kroeckel