Not getting emails in regards to PBEM turn notifications

[HarrySmith]

Hi,
Just wondering if it is just me or are others not getting email notifications of their PBEM turns?

[petedalby]

Same here. Only find the turn by going into the game. Not ideal.

[leemon50]

I have had random sporadic ones for the last few days. Same for my pbem buddies. Just have to keep loading up and checking!

[Morsey]

Have not been getting the for WWI and WWII games

[Ktonos]

Same here. For WW1 WW2 and for Field of Glory 2 (which I am not sure if it is of the same company)

[noel60]

Same.

[BillRunacre]

Same here. For WW1 WW2 and for Field of Glory 2 (which I am not sure if it is of the same company)

They all come from Matrix Games and that is where the issue lies.

[Pekkavilamoura]

Looks like notifications again not working today!

[Morsey]

I have not been getting them for a few days now.

Should I use another email address, I live in Latin America and my live account does not always get emails sent to me.

[BillRunacre]

I have not been getting them for a few days now.

Should I use another email address, I live in Latin America and my live account does not always get emails sent to me.

No, the problem isn't your side, for some reason they're not being sent out again. Hopefully Matrix support will have it fixed soon.

[Morsey]

Thanks!!!