error when starting SC3

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AVA
Posts: 8
Joined: Sun Mar 17, 2013 7:26 am

error when starting SC3

Post by AVA »

I can not start the the nor editor the same error occurs.

Check the attachement please.

I use Windows XP + service pack 3

What are the system requirements to play Strategic command 3
Attachments
errorSC3.zip
(3.77 KiB) Downloaded 7 times
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zakblood
Posts: 22746
Joined: Thu Oct 04, 2012 11:19 am

RE: error when starting SC3

Post by zakblood »

What are the system requirements to play Strategic command 3

Unknown atm as it's not printed on the forum as yet either i'm sorry to say
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
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zakblood
Posts: 22746
Joined: Thu Oct 04, 2012 11:19 am

RE: error when starting SC3

Post by zakblood »

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

file doesn't mean anything to me, but a report may help, have you installed all pre requisites that come with the game? as all are needed, even if you think or know you do, add them again anyway as the install won't hurt any file or make a dupe copy, but will make sure there all there
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
AVA
Posts: 8
Joined: Sun Mar 17, 2013 7:26 am

RE: error when starting SC3

Post by AVA »

OK here is dxdiag

What prerequisites for the game do you mean?
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DxDiag.zip
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n0kn0k
Posts: 490
Joined: Fri Jun 22, 2007 10:59 pm

RE: error when starting SC3

Post by n0kn0k »

Unfortunately XP will have some issues with SC3 so it is not officially supported.

Quote from Hubert.
I haven't gotten the full game yet but the manual states: vista, 7, 8 and 10.
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zakblood
Posts: 22746
Joined: Thu Oct 04, 2012 11:19 am

RE: error when starting SC3

Post by zakblood »

Just contact support

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with what to do next
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
AVA
Posts: 8
Joined: Sun Mar 17, 2013 7:26 am

RE: error when starting SC3

Post by AVA »

Ok I think the Windows XP is the reason
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