Shipping when?

[bushybonbon]

I ordered on release day....so I'm curious when Matrix is gonna start shipping out the WIF physical copies....

[sanderz]

my email said:

A copy of the books and DVD, and if you ordered the Maps the map pack as well, will ship out to you within 2 business days of the order date. You will receive separate notifications upon shipment and delivery of your order

i haven't received notice its been shipped yet though

[Rekm41]

I have not received anything either.

[sanderz]

maybe we can get a refund for them breaking their promise [:D]

[lecrop]

Same here, no notice.

[FroBodine]

Well, it came out last Thursday. Today is a US holiday, Veteran's Day. Hopefully Matrix Games is working and they will start shipping today. But, it may be tomorrow.

I am impatient too, and want my copy! Hopefully Matrix will respond with an actual release schedule for folks who ordered up to now.

[Grim.Reaper]

They might still have a day.....the order info says within 2 business days.

Assuming you bought on release day.....

- Thursday November 7th, Game Released
- Friday, November 8th, Business Day
- Saturday, November 9th, Not a Business Day
- Sunday, November 10th, Not a Business Day
- Monday, November 11th, I don't believe considered a business day in the USA (assuming that is where Matrix is) because of Veteran's Day
- Tuesday, November 12th, Business Day

So I am thinking if you don't receive a ship noticed by the end of Tuesday, November 12th, then maybe there is a case:)

[Dorb]

Usually get email with tracker info and my stuff in 2-3 days. So far not even a peep. No worries or hurries.[;)]

[dougb]

Curious if anbody has gotten an email indicating shipping yet?

Doug

[FroBodine]

Matrix? Any word on shipping our games and manuals out, please?

[lecrop]

nothing yet

[Erik Rutins]

Hi guys,

Our apologies, we were hoping to start shipping on Friday as we had everything in stock, but the warehouse is a bit behind schedule. We had a connectivity issue between the store and the warehouse last week and the shipment timing was then exacerbated by the holiday weekend. All should be fixed now and I expect copies to start shipping in the next day, based on my latest communication with the warehouse today. Please let us know when you start seeing your shipment notifications.

Regards,

- Erik

[lecrop]

Perfect, thank you Erik [:)]

[captskillet]

ordered 1st day, as of Wed. AM no shipping notice.

[bushybonbon]

still no shipment email...

[Erik Rutins]

Hi guys, orders are burning and shipping today. Most of you will receive e-mails today, there may be a few back-orders that don't ship out until tomorrow. We have extra staff in the warehouse today to speed things along.

Regards,

- Erik

[FroBodine]

Excellent news! I was hoping to get it by Saturday, since I'm going out of town for a few days and this would be excellent reading material. I'm not optimistic, but I'm keeping my fingers crossed.

[Rainsong94]

Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks

[FroBodine]

Ooh, I hope so! Then there is even a better chance of it arriving in California Friday or Saturday.

[captskillet]

thanks Erik!