Microsoft Case Study

[Erik Rutins]

Russ,

Don't know what to tell you on this - it has installed fine for others with Windows ME and the installer definitely doesn't do this. This is the only report like this we've _ever_ had.

I don't know what happened, perhaps Microsoft could sort it out but I definitely can't make any sense of it without another program like a virus checker interfering in some disastrous way while system files were being touched.

Regards,

- Erik

[Erik Rutins]

Just to make sure, I'll reinstall Windows ME on a test system here today or tomorrow and install TS:JC to make sure everything is still fine.

[Erik Rutins]

ORIGINAL: Mogami
I was able to find a restore point that allowed me to at least get on the internet.

Going back to an earlier restore point didn't even fix everything? Yikes. It sounds like a full reinstall is the only way to go at this point. I hope you are able to backup your files and configurations, sounds like you are if it's working well enough to get to the internet.

[Bodhi]

ORIGINAL: Mogami

Hi, I had all updates installed prior to loading JC. However currently I get an error when going to that page. I think the last Directx from Windows was 9c
Was able to get Winspool.drv back thanks to advise however I still can't get Outlook Express to open. Even though the file it can't find MSOERES.DLL is right there in the Outlook Express folder. I have a lot of DLL issues right now.
WITP is running again (but showing version 1.40)
I now have an error with serial number as entered with Crown of Glory.
Gates of Troy serial number invalid.

No chance your registry's been corrupted?