ORIGINAL: Jonathan Palfrey
It's a built-in problem with any game forum -- or any product forum of any kind -- that the dissatisfied are over-represented. People who love the game may post once to say so, if they can spare the time from playing the thing, but people who have complaints are more likely to post, and are more likely to post repeatedly. You have to bear that in mind and allow for it. Go on any non-games software product forum and you'll see an immense list of problems that people are having; despite which, most people are using the product quite happily without any problems.
I am not so sure it is the case, we have no way of knowing if the silet majority love or hate the game.. I would also rate (most) of dissatisfied as people with high expectations. These are people who love the game, the era but do not find what they are looking for.
There is a mass of dissatisfied people in the WITP forum but I could see the issues were more player based and bought the game. It looks like if FOF that some design concepts do not address the issues some people have.