Can´t install AtD from CD !

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vepary
Posts: 24
Joined: Thu Apr 25, 2002 9:28 pm
Location: Croatia , Zagreb

Can´t install AtD from CD !

Post by vepary »

After upgrading from Win 98 to XP ( disc formating included ) I was unable to install AtD again ( I have no problem with downloaded version of AtD ) . I have Just Play version of KP with 1.0 and 1.1 patches also from Just play and KP works fine . When I try to install AtD from Matrixgames CD ( CD on demand ) installer ask me for serial number . Two numbers are printed on CD : order ID - 72661390 and CD number -
72661390000000000001 . Neither of these numbers work . I also try serial number from KP box but that number also dont work . I have feeling that I´am missing something obvious here . Any solutions please ?
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Clipper1968
Posts: 445
Joined: Wed Jul 21, 2004 10:25 pm
Location: LA, Ca

RE: Can´t install AtD from CD !

Post by Clipper1968 »

The serial number is included in the confirmation order email that you have received from DR when you ordered AtD through the online store.
"s'instruire pour vaincre"
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SlapBone
Posts: 252
Joined: Tue Jul 27, 2004 6:16 pm
Location: Houston, TX

RE: Can´t install AtD from CD !

Post by SlapBone »

There is a key that was emailed to you when you ordered AtD from Digital River.
vepary
Posts: 24
Joined: Thu Apr 25, 2002 9:28 pm
Location: Croatia , Zagreb

RE: Can´t install AtD from CD !

Post by vepary »

Unfortunately I did not keep confirmation order e-mail because I thought I did not need it for CD version . I thought that numbers on CD is all I need . Am I stuck here or peharps there is some solution ? I know its my fault but maybe someone from Matrixgames can help ! Thanks for answering !
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Clipper1968
Posts: 445
Joined: Wed Jul 21, 2004 10:25 pm
Location: LA, Ca

RE: Can´t install AtD from CD !

Post by Clipper1968 »

You could send an email at the following address explaining your problem and I am sure they will sort out this issue:
support@matrixgames.com

Hope this help you.
"s'instruire pour vaincre"
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Fred98
Posts: 4019
Joined: Fri Jan 05, 2001 10:00 am
Location: Wollondilly, Sydney

RE: Can´t install AtD from CD !

Post by Fred98 »

If you ordered from Matrix, you can get the number by going back to the Orders area. Once you insert your password the no is available online.
vepary
Posts: 24
Joined: Thu Apr 25, 2002 9:28 pm
Location: Croatia , Zagreb

RE: Can´t install AtD from CD !

Post by vepary »

Thanks guys ! I got my serial number in orders area and I can install AtD now . It was so simple that I feel stupid .
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