Multiplayer Account

[Bison36]

So the game wants you to login with your Slitherine account information, but are the purchases made here linked with the Slitherine site?

I ask because I cannot log into the multiplayer section of the game.

[Bison36]

OK. It's telling me my login name is not correct. It is, so let's just get that point out of the way. I checked on the Slitherine website and here and in both locations the serial is registered with my account. I'm failing to see why it's not connecting.

[Bison36]

Well I figured out the issue and frankly it's a non-starter for me. Basically your multiplayer lobby access does not accept special characters !@#$%^&*, so if you use those in your password like any reasonable person concerned with account security you cannot login.

This really needs to be looked into gentlemen.

[Bison36]

No response to this concern? Got it. Security isn't a concern I guess.

[Tom Proudfoot]

Sorry, I had to search through some emails to doublecheck the restrictions I was given for passwords. Alphanumerical, 20 character max. I'm not sure why that's the case but that's what I was told from Slitherine.

[Bison36]

Thanks Tom. I don't understand why that would be since no other Slitherine game accessing a server (Battle Academy, Conflict of Heroes, Field of Glory for example)is limited in such a manner. The issue is that the account is not a forum only account. It is your membership account with Slitherine where credit transactions occur from and other personal information is stored. I realize this may not be a priority issue, but the way I see it you have a whole lot of players that don't have very secure account passwords. And given todays reality of hacking, scamming, and such I'm not sure why this game would not follow a protocol used by other Slitherine games.

[Hrothgar]

Hi Tom,

I can't log into multiplayer either. My password is eight characters, only numbers and letters, but, when I type it in, the buttons at the bottom remain greyed-out. Any suggestions?

[toddtreadway]

Does the same thing for me.

Hit the "Enter" key when you have typed in the username and password.

[Hrothgar]

Thanks! That worked fine.