New system

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scottintacoma
Posts: 192
Joined: Fri Jan 25, 2008 1:15 am

New system

Post by scottintacoma »

I am unable to log on. If I try to get my password by using Forgot Password, it refreshes the Screen, but nothing else.

If I try to register it says my email address is in use, which makes sense, but I need to be able to log into the new system.
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Erik Rutins
Posts: 39640
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: New system

Post by Erik Rutins »

Hi Scott,

What is your account name and e-mail? We'll investigate this and come up with a solution for you ASAP.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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scottintacoma
Posts: 192
Joined: Fri Jan 25, 2008 1:15 am

RE: New system

Post by scottintacoma »

Eric,

My email is scottgibson@harbornet.com. I am not sure what the name on the store site was, on the forum site it is scottgibson. My last purchase was BA.

Thanks for the quick response. I am looking at getting Star Sentinal, but want it on my account.

Scott
scottintacoma
Posts: 192
Joined: Fri Jan 25, 2008 1:15 am

RE: New system

Post by scottintacoma »

Eric,

I finally got an email with my passsword sometime last night, so I am able to get in.

Thanks
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